Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage IT systems, troubleshoot issues, and support business needs effectively.
- Company: Reputable tech and telecoms organisation with a focused team.
- Benefits: Competitive salary, permanent role, and opportunities for professional growth.
- Why this job: Join a small team and make a real impact in the tech industry.
- Qualifications: Strong IT knowledge, troubleshooting skills, and experience with Microsoft 365.
- Other info: 5 days onsite in Wakefield with potential for career development.
We are looking for an experienced 3rd line support Engineer to join a team within the technology and telecoms industry. This role involves managing IT systems and infrastructure to ensure smooth operations and support business needs effectively.
Client Details
The company is a reputable organisation within the technology and telecoms sector. It operates as a small-sized business, offering specialised services and solutions to its clients.
Description
- Manage and maintain the organisation's IT systems and infrastructure.
- Monitor system performance and troubleshoot issues to minimise downtime.
- Ensure data security and implement necessary protocols and updates.
- Provide technical support and assistance to staff across departments.
- Oversee software and hardware installation, upgrades, and maintenance.
- Develop and maintain IT policies and documentation.
- Collaborate with external vendors for specialised IT services.
- Plan and implement IT projects to meet business objectives.
Profile
- Strong knowledge of IT systems, networks, and infrastructure.
- Experience with troubleshooting and resolving technical issues efficiently.
- Proven experience supporting Microsoft 365 environments Azure, 365, Intune.
- Experience working on projects.
- Proficiency in managing data security and implementing updates.
- Ability to provide support and guidance to team members effectively.
- Familiarity with software and hardware installation and maintenance.
- Capability to manage IT projects from planning to execution.
- Excellent organisational and problem-solving skills.
Job Offer
- Competitive salary ranging from £35,000 to £45,000 GBP.
- A permanent role within the technology and telecoms industry.
- 5 days onsite in Wakefield.
- Opportunities to work in a small-sized organisation with a focused team.
- Potential for professional development and growth.
If you are an experienced 3rd line Support Engineer looking to grow your career in technology, we encourage you to apply for this exciting opportunity.
3rd line Support Engineer in Castleford employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd line Support Engineer in Castleford
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech and telecoms industry. Attend meetups, webinars, or even local events. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects, troubleshooting successes, and any relevant certifications. This gives potential employers a tangible look at what you can bring to their team.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to 3rd line support. Practice explaining your thought process when troubleshooting issues. We want to see how you tackle problems, so be ready to demonstrate your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace 3rd line Support Engineer in Castleford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with IT systems and troubleshooting. We want to see how your skills match the role, so don’t be shy about showcasing your Microsoft 365 and Azure expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've managed IT projects or resolved technical issues in the past.
Showcase Your Problem-Solving Skills: In your application, give us a glimpse of your problem-solving abilities. Mention any challenges you've faced in previous roles and how you tackled them. We love seeing candidates who can think on their feet!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Michael Page
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT systems, networks, and infrastructure. Be ready to discuss your experience with troubleshooting and resolving technical issues, especially in Microsoft 365 environments. The more specific examples you can provide, the better!
✨Showcase Your Project Management Skills
Since this role involves managing IT projects, be prepared to talk about your past experiences in planning and executing projects. Highlight any challenges you faced and how you overcame them. This will demonstrate your organisational skills and problem-solving abilities.
✨Emphasise Data Security Knowledge
Data security is crucial in this role, so make sure you can discuss the protocols and updates you've implemented in previous positions. Share any relevant experiences where you ensured data security and how it benefited the organisation.
✨Be Ready for Technical Scenarios
Expect some technical questions or scenarios during the interview. Practice explaining your thought process when troubleshooting issues. This will show your analytical skills and ability to think on your feet, which are essential for a 3rd line Support Engineer.
