Head of Customer Experience & Aftersales (4 Day Week) in Bradford

Head of Customer Experience & Aftersales (4 Day Week) in Bradford

Bradford Full-Time On-site
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Michael Page partnered with a growing online retailer to appoint a Head of Customer Service & Aftersales in Bradford. The role is on-site and sits in the senior leadership group, leading the CS, Aftersales and Parts teams to drive performance and customer satisfaction.

You will set KPI's, review processes, and improve response times while managing 3rd party relationships and delivering data-driven insights to Directors. The position offers Β£50,000 salary and a 4-day week option after probation.

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Head of Customer Experience & Aftersales (4 Day Week) in Bradford employer: Michael Page

ASDA is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Leeds. With a strong commitment to employee growth, ASDA provides numerous opportunities for professional development and advancement, alongside competitive salaries and comprehensive benefits. The hybrid working model allows for flexibility, making it an attractive workplace for those seeking meaningful and rewarding careers in one of the UK's leading retail brands.

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Contact Details:

Michael Page Recruitment Team