At a Glance
- Tasks: Lead performance reporting and analytics for NHS services, ensuring high standards and innovative solutions.
- Company: Not-for-profit social enterprise with an 'Outstanding' CQC rating.
- Benefits: Collaborative work environment, professional development, and impactful projects.
- Other info: Join a dynamic team with opportunities for career growth and leadership.
- Why this job: Make a difference in healthcare by enhancing performance and insight reporting.
- Qualifications: Degree in relevant field and experience in data analysis and performance reporting.
Our client is a not-for-profit social enterprise supporting NHS GP out of hours and urgent primary care services in the Midlands. Rated as 'Outstanding' by the CQC, they have built a respected reputation throughout the region.
As Performance, Insight & Reporting Lead you will support the Director of Performance & Delivery in the strategic delivery of various data analytics, KPI metrics and insight reporting to regulatory/statutory bodies.
Key Responsibilities:
- Leadership of the Performance Function: Provide day-to-day leadership and coordination of the Performance team, ensuring high standards of accuracy, insight and delivery. Lead the development and improvement of performance reporting frameworks, KPIs, dashboards and monitoring tools. Ensure high-quality data assurance, governance and validation processes are in place. Lead the modernisation of performance reporting by introducing digital, automated and innovative solutions that enhance efficiency and provide real-time insight.
- Directorate Support & Cross-Functional Working: Work collaboratively with Heads of Department to ensure performance insight and systems support operational effectiveness and digital delivery. Support strategic and operational planning through provision of analysis, insight and performance intelligence. Provide cross-functional coordination, joining up data, systems and operational processes to enable improved service delivery.
- Performance, Quality & Compliance: Oversee compliance monitoring and evidence gathering required for contractual, regulatory and statutory bodies (e.g., NHS England, ICBs, CQC). Ensure organisational policies, processes and standards are followed and regularly reviewed. Produce high-quality performance, assurance and compliance reporting for senior leadership, committees and external stakeholders.
- Audit, Risk & Assurance: Lead the audit programme covering quality improvement audits, national/local audits and responsive audits arising from incidents. Ensure audit outcomes translate into actionable improvement plans and monitor delivery to completion. Support organisational risk management processes by providing analysis, evidence and assurance as required.
- Programme & Project Support: Support the Director in delivering key strategic and operational programmes across the directorate. Lead assigned projects and workstreams, ensuring progress, risk management, delivery and evaluation. Provide data, insight, problem-solving and assurance support to cross-departmental projects. Develop digital dashboards and analytical tools that provide clear oversight of programme, project and service activity.
- Relationship Management & Communication: Build effective, collaborative relationships across the Directorate and wider organisation, and maintain strong, constructive partnerships with external stakeholders involved in quality and performance oversight, including ICBs, CQC and NHS England. Present performance and improvement information clearly to colleagues at all levels, adapting style to audience. Work closely with internal and external stakeholders to support compliance, reporting and assurance requirements.
- People Leadership & Culture: Provide day-to-day line management and development for Performance and Delivery team members. Promote a culture of collaboration, accountability and high performance across the Directorate. Support staff in developing skills in data interpretation, systems use and improvement methodologies.
Profile Key Skills & Experience:
- Degree or equivalent professional qualification in a relevant field (e.g., Health Management, Business, Data Analytics, Public Health).
- Evidence of continuous professional development relevant to performance, quality, or data management.
- Understanding of healthcare systems, NHS structures, and regulatory frameworks (CQC, ICBs, NHS England).
- Experience working with digital reporting tools and dashboards.
- Experience in data analysis, insight generation, and performance reporting to support decision making.
- Experience in compliance, audit, or assurance aligned with statutory, regulatory, or contractual requirements.
- Experience in project/programme management, including planning, risk management, and delivery of transformation initiatives.
- Qualification or formal training in data, analytics, or performance measurement.
- Advanced training or certification in data tools (e.g. Power BI, Tableau, SQL).
- Leadership or people management qualification.
Job Offer: Opportunity to work with Senior Management on Data & Reporting Initiatives. Opportunity to support on implementing Power BI & advanced analytics.
Performance, Insight and Reporting Lead (NHS) in Birmingham employer: Michael Page
As a not-for-profit social enterprise, our client offers a rewarding opportunity to contribute to the NHS's urgent primary care services in the Midlands. With an 'Outstanding' CQC rating, the organisation fosters a collaborative and supportive work culture that prioritises employee development and innovation in performance reporting. Employees benefit from engaging with senior management on impactful data initiatives, while enjoying a strong commitment to professional growth and a meaningful mission.
StudySmarter Expert Advice🤫
We think this is how you could land Performance, Insight and Reporting Lead (NHS) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the NHS or similar sectors on LinkedIn. Join relevant groups and engage in discussions to get your name out there and show off your expertise.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and recent projects. Tailor your responses to highlight how your skills in data analytics and performance reporting can directly benefit their goals.
✨Tip Number 3
Don’t just wait for job openings! Be proactive and reach out to the organisation directly through our website. Express your interest in potential roles and share how you can contribute to their success.
✨Tip Number 4
Showcase your skills with a portfolio! Create a digital portfolio that includes examples of your work with data tools like Power BI or Tableau. This will give you an edge and demonstrate your capabilities effectively.
We think you need these skills to ace Performance, Insight and Reporting Lead (NHS) in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in data analytics and performance reporting. We want to see how your skills align with the key responsibilities outlined in the job description.
Showcase Your Achievements:Don’t just list your duties; share specific examples of how you’ve improved performance or implemented innovative solutions in previous roles. We love seeing quantifiable results that demonstrate your impact!
Keep It Clear and Concise:When writing your application, clarity is key! Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that’s easy to read and gets straight to the point.
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Michael Page
✨Know Your Data Inside Out
Make sure you’re well-versed in the key metrics and KPIs relevant to the NHS and the role. Brush up on your knowledge of data analytics tools like Power BI or Tableau, as well as any recent trends in performance reporting. This will help you demonstrate your expertise and show that you’re ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Performance, Insight and Reporting Lead, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams or projects in the past. Highlight your ability to foster collaboration and accountability, as well as how you’ve driven improvements in performance and quality.
✨Understand the Regulatory Landscape
Familiarise yourself with the regulatory bodies like CQC and NHS England, and understand their requirements. Be ready to discuss how you would ensure compliance and high-quality reporting. This shows that you’re not just focused on numbers but also on the bigger picture of healthcare standards.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific challenges related to performance reporting or compliance. Think through potential scenarios and how you would approach them, focusing on your analytical skills and problem-solving abilities. This will help you stand out as a candidate who can think critically under pressure.
