At a Glance
- Tasks: Provide technical support for the iTrent HR and payroll system and develop custom solutions.
- Company: Join a leading UK Charity making a difference in people's lives.
- Benefits: 100% remote work, 26 days holiday, enhanced maternity/paternity, and matched pension.
- Other info: Enjoy a 35-hour work week and time off to volunteer.
- Why this job: Make an impact while working with a supportive team in a meaningful sector.
- Qualifications: Experience with iTrent, troubleshooting skills, and back-end coding knowledge.
The predicted salary is between 34400 - 34400 € per year.
Our client is a leading UK Charity and is looking to hire an Application Support Engineer with a focus on iTrent. This role can be done 100% remote within the UK.
Description
- Provide technical support for the iTrent HR and payroll system, ensuring smooth operation and user satisfaction.
- Develop custom solutions within the iTrent application to meet organisational needs.
- Collaborate with teams across the organisation to gather and analyse system requirements.
- Perform system upgrades, updates, and patches to maintain optimal performance.
- Ensure data integrity and security within the iTrent application.
- Document technical processes and create user guides for internal teams.
- Identify and troubleshoot system issues, implementing effective resolutions.
- Work closely with vendors and external partners to enhance system functionality.
Profile
- Must haves: iTrent experience, Troubleshooting, Back end coding in iTrent, Debug and fix problems in iTrent
- Nice to haves: Public Sector or Charity experience
Job Offer
- 100% Remote
- 26 days holiday + BHS - rising with service to 30
- Buy 5 extra days
- Enhanced maternity & paternity
- Any extra time off can be taken off in Lieu
- Matched pension up to 11%
- Health cash plan
- Time off to volunteer
- 35 hour work week
iTrent Application Support Engineer in Birmingham employer: Michael Page
As a leading UK Charity, our client offers an exceptional work environment that prioritises employee well-being and professional growth. With the flexibility of 100% remote work, generous holiday allowances, and a commitment to social impact, employees can thrive both personally and professionally while contributing to meaningful causes. The collaborative culture fosters innovation and teamwork, making it an ideal place for those passionate about making a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land iTrent Application Support Engineer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector or those who have experience with iTrent. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! If you’ve got experience with iTrent, make sure to highlight specific projects or challenges you’ve tackled. Use real examples to demonstrate how you’ve made a difference in previous roles.
✨Tip Number 3
Prepare for the interview by brushing up on common iTrent issues and solutions. Think about how you’d approach troubleshooting and be ready to share your thought process. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace iTrent Application Support Engineer in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your iTrent experience and any relevant troubleshooting skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with a charity and how your skills can help improve the iTrent system. Keep it engaging and personal!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled issues in the past, especially related to iTrent. We love seeing candidates who can think on their feet and come up with effective solutions!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Michael Page
✨Know Your iTrent Inside Out
Make sure you brush up on your iTrent knowledge before the interview. Familiarise yourself with its features, common issues, and troubleshooting techniques. Being able to discuss specific scenarios where you've resolved problems or developed custom solutions will really impress.
✨Showcase Your Collaboration Skills
Since this role involves working with various teams, be ready to share examples of how you've collaborated in the past. Highlight any experiences where you gathered requirements or worked with vendors to enhance system functionality. This will demonstrate your ability to work well in a team environment.
✨Prepare for Technical Questions
Expect some technical questions related to back-end coding and debugging in iTrent. Brush up on your coding skills and be prepared to explain your thought process when troubleshooting issues. Practising common technical interview questions can help you feel more confident.
✨Emphasise Your Commitment to Data Integrity
Data integrity and security are crucial in this role. Be prepared to discuss how you've ensured data accuracy and security in previous positions. Sharing specific examples will show that you take these responsibilities seriously and understand their importance in an application support role.
