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- Tasks: Create impactful dashboards and analytics to drive decision-making in social housing.
- Company: Join Black Country Housing Group, a leader in affordable housing and community support.
- Benefits: Enjoy flexible pension, enhanced leave, and wellbeing events.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Make a real difference in people's lives through data-driven insights.
- Qualifications: Strong Power BI skills and experience in data analysis required.
The predicted salary is between 40000 - 50000 £ per year.
Michael Page are proud to partner with the Black Country Housing group to support in the next phase of enhancing IT, Digital and Data Analytic capabilities. As part of this evolution, BCHG is seeking to appoint a Business Intelligence & Insights Specialist to deliver insightful reporting, analytics and benchmarking that enable informed decision-making and continuous improvement across the organisation.
BCHG are a social business delivering quality homes and care. They have over 2,200 homes across the Black Country and Birmingham and one purpose-built Residential Care Home. More than a registered provider of social housing, they support local communities by offering free services that help individuals with self-achievement and aspiration through their career development, training and employment services. Their Vision is to be the leading provider of affordable, high-quality homes and outstanding care across the Black Country.
Key Responsibilities:
- Dashboarding, Reporting & Automation: Design, build and maintain BCHG's suite of dashboards, performance packs and automated reporting products using Power BI and aligned tools. Develop high quality KPI dashboards for Board, Executive, SLT and service teams. Ensure reporting is consistent, governed and aligned with BCHG's KPI Catalogue. Work with the Data Governance Manager to apply standards, definitions and quality controls to reporting and dashboards. Monitor reporting SLAs, refresh schedules and usage analytics to optimise adoption. Extract, gather, manipulate and interrogate data from multiple sources and present it in a clear, usable format to inform decision-making across the organisation.
- Data Modelling & Insight Production: Analyse trends, patterns and performance drivers across multiple data sets, including but not limited to arrears, repairs, voids, complaints, satisfaction, compliance, assets, HR and financial indicators. Build analytical models to explore relationships, hotspots and opportunities for improvement. Develop scenario-planning tools (e.g., void turnaround, EPC uplift, service demand forecasting). Prepare, cleanse and structure data from multiple sources to create reliable, reusable analytical datasets.
- Benchmarking & Comparative Insight: Produce benchmarking dashboards reports comparing BCHG to peer providers and national datasets. Identify performance variations and develop insight-led recommendations. Work with the Data Governance Manager to advise SLT and Heads of Service on improvement opportunities.
- Advanced Insights & Added Value Analysis: Configure thresholds, alerts and data-driven notifications within dashboards. Conduct deep-dive analysis on emerging issues, service risks or strategic questions. Support the creation of predictive, scenario-based and AI-enabled analytical outputs as the organisation's data maturity develops.
- ROI, Social Value & ESG Support: Produce financial and non-financial benefit analysis for strategic or operational programmes. Support the development of BCHG's ESG reporting, including environmental, social and governance metrics.
- Stakeholder Engagement & Support: Work collaboratively with service areas to understand analytical needs. Present findings in workshops, meetings and training settings. Build organisational confidence in reading and interpreting data. Operate with a high degree of professional judgement, influencing how data and insight is used across the organisation.
Skills & Experience:
- Essential: Strong Power BI skills including data modelling, DAX and visual design. Advanced Excel capability (modelling, Power Query). Experience producing dashboards, insight reports and analytics. Ability to translate complex data into clear, actionable messages. Ability to communicate effectively with Board and Executive committee members and produce high quality reports for various internal departments and external/3rd party bodies. Awareness of data protection, data ethics and assurance considerations when handling sensitive operational and customer data. Strong stakeholder engagement and communication skills.
- Desirable: Experience querying and shaping data using SQL or similar tools to support robust analytical models. Knowledge of housing or other regulated-sector performance areas. Experience with forecasting, benchmarking or scenario-planning techniques.
Company Benefits: Flexible pension scheme with up to 7% employers' contribution, enhanced sick, maternity and paternity pay, subsidised wellbeing events, 28 days A/L + 1 extra day at Christmas, purchase or sell up to one week's leave per year.
Business Intelligence and Insights Specialist - Social Housing in Birmingham employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Intelligence and Insights Specialist - Social Housing in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Black Country Housing Group. Attend events or webinars where you can meet potential colleagues and show off your enthusiasm for the role.
✨Tip Number 2
Prepare for interviews by practising common questions related to data analytics and reporting. Think about how your skills with Power BI and Excel can directly benefit BCHG's mission and be ready to share specific examples.
✨Tip Number 3
Showcase your analytical prowess! Bring along a portfolio of your previous work, especially any dashboards or reports you've created. This will give you a chance to demonstrate your skills and make a lasting impression.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email reiterating your interest in the position and highlighting a key point from your conversation can keep you top of mind for the hiring team.
We think you need these skills to ace Business Intelligence and Insights Specialist - Social Housing in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Intelligence and Insights Specialist role. Highlight your Power BI skills and experience with data analytics, as these are key to what BCHG is looking for.
Showcase Your Impact: When detailing your previous roles, focus on how your insights and reporting have led to real improvements. Use specific examples that demonstrate your ability to influence decision-making and drive change.
Keep It Clear and Concise: Remember, clarity is key! Use straightforward language and avoid jargon where possible. Make it easy for the hiring team to see your qualifications and how you fit into their vision.
Apply Through Our Website: We encourage you to apply directly through our website. This way, you can ensure your application reaches us without any hiccups, and you’ll be one step closer to joining the BCHG team!
How to prepare for a job interview at Michael Page
✨Know Your Tools Inside Out
Make sure you're well-versed in Power BI, Excel, and any other tools mentioned in the job description. Prepare to discuss specific projects where you've used these tools to create dashboards or reports. Being able to share your hands-on experience will show that you can hit the ground running.
✨Understand the Social Housing Sector
Familiarise yourself with the challenges and trends in the social housing sector. Research Black Country Housing Group's mission and values, and think about how your skills can contribute to their goals. This will help you demonstrate your genuine interest in the role and the organisation.
✨Prepare Insightful Questions
Think of questions that show your analytical mindset and interest in the company's data strategy. Ask about their current data challenges or how they envision the role evolving. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Showcase Your Communication Skills
Since you'll be presenting findings to various stakeholders, practice explaining complex data insights in simple terms. Use examples from your past experiences where you successfully communicated data-driven recommendations. This will highlight your ability to engage with different audiences effectively.