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For Companies At a Glance
- Tasks: Manage debt collection processes and ensure compliance with industry regulations.
- Company: Reputable financial services organisation in Hampshire with a strong client focus.
- Benefits: Competitive salary, permanent role, and opportunities for career growth.
- Why this job: Join a dynamic team and make a real impact in the financial services sector.
- Qualifications: Experience in debt collection and strong analytical skills required.
- Other info: Engaging work environment fostering collaboration and team spirit.
The predicted salary is between 45000 - 55000 £ per year.
We are seeking a skilled Collections Manager to join a reputable financial services organisation in Hampshire. The role focuses on managing debt collection processes and ensuring compliance with industry regulations.
This opportunity is with a well-established financial services provider operating within the banking and financial services sector. As a mid-sized organisation, they are dedicated to delivering exceptional service and maintaining strong relationships with their clients.
Description
- Manage and oversee the debt collection process to ensure timely recovery of outstanding balances.
- Implement strategies to improve collection rates while maintaining customer satisfaction.
- Ensure compliance with financial services regulations and company policies.
- Analyse collection data and prepare reports to inform decision-making processes.
- Collaborate with internal teams to resolve customer queries efficiently.
- Train and support team members to achieve collection targets effectively.
- Identify and address potential risks in the debt recovery process.
- Maintain accurate records of collection activities and customer interactions.
Profile
- Proven experience in the financial services sector, particularly in debt collection.
- Strong knowledge of banking and financial services regulations.
- Excellent analytical and problem-solving skills.
- Proficiency in using relevant software and tools for data analysis and reporting.
- Ability to manage and motivate a team effectively.
- Strong communication and negotiation skills.
- Attention to detail and a commitment to accuracy.
Job Offer
- Competitive salary ranging from GBP 45,000 to GBP 55,000.
- Permanent role based in London, offering stability and career growth opportunities.
- Engaging work environment in the financial services industry.
- Daily work in the office to foster collaboration and team spirit.
If you are an experienced Collections Manager looking for your next challenge in London, we encourage you to apply now and join this respected financial services organisation.
Locations
Collections Manager in Basingstoke, Hampshire employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Manager in Basingstoke, Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a Collections Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of debt collection processes and industry regulations. Be ready to discuss how you've improved collection rates in the past while keeping customer satisfaction high. Show them you’re the perfect fit!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that match your skills as a Collections Manager, and tailor your approach to each opportunity.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Collections Manager in Basingstoke, Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in debt collection and financial services. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Collections Manager role. Share specific examples of how you've improved collection rates or managed teams effectively.
Showcase Your Analytical Skills: Since the role involves analysing collection data, mention any relevant tools or software you’ve used. We love seeing candidates who can back up their claims with solid data-driven results!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Michael Page
✨Know Your Numbers
As a Collections Manager, you'll need to demonstrate your understanding of debt collection metrics. Brush up on key performance indicators like recovery rates and days sales outstanding. Be ready to discuss how you've used data to drive improvements in previous roles.
✨Regulations Are Key
Familiarise yourself with the financial services regulations relevant to debt collection. This will show that you’re not just experienced but also compliant. Prepare examples of how you've ensured compliance in past positions, as this is crucial for the role.
✨Team Dynamics Matter
Since the role involves managing a team, think about your leadership style. Be prepared to share specific instances where you've motivated your team or resolved conflicts. Highlighting your ability to train and support others will resonate well with the interviewers.
✨Customer Satisfaction Counts
The job emphasises maintaining customer satisfaction while collecting debts. Prepare to discuss strategies you've implemented to balance these two aspects. Share success stories where you improved collection rates without compromising client relationships.
