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- Tasks: Provide first-line IT support and resolve technical issues for internal teams.
- Company: Join a large consumer brand organisation in Redditch with a vibrant culture.
- Benefits: Negotiable salary, free parking, 25 days leave, and a bonus based on performance.
- Why this job: Make a real impact by ensuring smooth IT operations and supporting your colleagues.
- Qualifications: Experience in IT support, strong problem-solving skills, and knowledge of security protocols.
- Other info: Enjoy daytime hours and opportunities for career progression.
The IT Support Admin will provide technical assistance and support across the organisation, ensuring smooth and efficient operations. This role is based in Redditch.
Client Details: My client is a large consumer brand organisation based in Redditch, Birmingham who are looking for a full time IT Support Administrator.
Description:
- Provide first-line IT support to internal teams and resolve technical issues promptly.
- Maintain and monitor IT systems, ensuring optimal performance and minimal downtime.
- Assist with the installation and configuration of hardware and software.
- Ensure data security and support regular system backups.
- Collaborate with the Technology department to implement system upgrades and improvements.
- Document IT processes and provide training to staff as required.
- Manage and respond to IT support tickets within agreed timeframes.
- Communicate effectively with team members and stakeholders to resolve IT concerns.
Profile: A successful IT Support Admin should have:
- Proven experience in providing IT support within an organisation.
- Strong understanding of hardware, software, and network systems.
- Knowledge of data security protocols and best practices.
- Excellent problem-solving and troubleshooting skills.
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
- Can commute to Redditch Monday to Friday.
Job Offer:
- Negotiable salary up to 35,000.
- Free parking.
- Opportunity to progress.
- 25 days annual leave plus bank holidays + birthday off.
- Christmas shut down.
- Daytime working hours.
- Discretionary annual bonus based on company performance up to 15%.
IT Support Admin in Astwood Bank employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Admin in Astwood Bank
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common IT support scenarios. Think about how you'd troubleshoot specific issues or explain technical concepts to non-techy folks. This will show you're ready to hit the ground running!
✨Tip Number 3
Don’t just apply and forget! Follow up on your applications after a week or so. A quick email expressing your continued interest can keep you on their radar and show you're genuinely keen on the role.
✨Tip Number 4
Check out our website for the latest job postings. We regularly update our listings, and applying through us gives you a better chance of standing out. Plus, we love seeing familiar names pop up!
We think you need these skills to ace IT Support Admin in Astwood Bank
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT support experience. We want to see how your skills match the job description, so don’t be shy about showcasing your problem-solving abilities and technical know-how!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Support Admin role. Share specific examples of how you've tackled technical issues in the past and how you can contribute to our team.
Show Off Your Communication Skills: Since this role involves collaborating with various teams, make sure to highlight your communication skills in your application. We love candidates who can explain complex tech stuff in simple terms!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Michael Page
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of hardware, software, and network systems. Be ready to discuss specific technologies you've worked with and how you've resolved issues in the past. This will show that you’re not just familiar with the basics but can handle real-world problems.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled technical challenges before. Think of a time when you resolved a tricky IT issue or improved a process. This will demonstrate your troubleshooting skills and your ability to think on your feet.
✨Communicate Clearly
Since you'll be working with various teams, practice explaining technical concepts in simple terms. During the interview, focus on how you can effectively communicate with non-technical staff. This will highlight your interpersonal skills and your ability to collaborate.
✨Understand Data Security Protocols
Familiarise yourself with data security best practices and be prepared to discuss them. Employers want to know that you take data protection seriously, so having a solid understanding of these protocols will set you apart from other candidates.
