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For Companies At a Glance
- Tasks: Manage customer accounts and deliver exceptional service in the Leisure, Travel & Tourism sector.
- Company: Reputable medium-sized company known for high-quality customer service.
- Benefits: Competitive salary, career development opportunities, and a professional work environment.
- Why this job: Join a dynamic team and make a real impact in the travel industry.
- Qualifications: Experience in Leisure, Travel & Tourism preferred; strong organisational and communication skills.
- Other info: Fast-paced environment with potential for growth; driving required due to location.
The predicted salary is between 28000 - 35000 £ per year.
The Account Executive, EMEA - Temporary, will manage customer accounts and ensure excellent service delivery within the Leisure, Travel & Tourism industry. Based in Reading, this role requires a detail-oriented individual with strong organisational skills to support client needs effectively.
Client Details
This role is with a medium-sized company within the Leisure, Travel & Tourism sector, known for its dedication to providing high-quality customer service. The organisation operates within a collaborative and professional environment, offering excellent opportunities for growth.
Responsibilities
- Manage and maintain customer accounts within the EMEA region, ensuring client satisfaction and retention.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly and efficiently.
- Support sales and operational teams to achieve business objectives and targets.
- Prepare and deliver detailed reports on account performance and customer feedback.
- Collaborate with internal teams to improve service offerings and ensure seamless operations.
- Identify opportunities for account growth and propose strategic solutions to clients.
- Maintain accurate records of client interactions and account updates in company systems.
- Contribute to the continuous improvement of processes and customer satisfaction initiatives.
Qualifications
- Happy committing for a 12 -15 month temporary role.
- Ideally experience in the Leisure, Travel & Tourism industry or a related field.
- Strong organisational and time-management skills to handle multiple accounts effectively.
- Excellent communication and interpersonal skills to build relationships with clients and colleagues.
- Proficiency in using customer relationship management (CRM) software and Microsoft Office Suite.
- A proactive approach to problem-solving and a commitment to delivering high-quality service.
- Ability to work independently and as part of a collaborative team in a fast-paced environment.
- You are most likely going to need to drive to this location as public transport is not close.
Job Offer
- Competitive salary ranging from £28,000 to £35,000, depending on experience.
- Opportunity to work with a reputable organisation in the Leisure, Travel & Tourism industry.
- Professional work environment based outside Reading.
- Potential for career development and growth within the company.
Account Executive, EMEA - Temporary employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive, EMEA - Temporary
✨Tip Number 1
Network like a pro! Reach out to people in the Leisure, Travel & Tourism industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experience make you the perfect fit for the Account Executive role. Tailor your examples to highlight your organisational skills and customer service experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Account Executive, EMEA - Temporary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Executive role. Highlight your experience in the Leisure, Travel & Tourism industry and showcase your organisational skills. We want to see how you can manage customer accounts effectively!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this temporary role. Share specific examples of how you've provided exceptional customer service in the past, as this is key for us.
Showcase Your Communication Skills: Since this role involves building relationships with clients, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Michael Page
✨Know Your Stuff
Before the interview, make sure you research the company and its role in the Leisure, Travel & Tourism industry. Understand their services, values, and recent news. This will help you tailor your answers and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your organisational and time-management skills during the interview. Prepare examples of how you've successfully managed multiple accounts or projects in the past. This will demonstrate your ability to handle the responsibilities of the Account Executive role effectively.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and account management. Think about how you would address client inquiries or resolve issues. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Ask Smart Questions
Prepare thoughtful questions to ask the interviewer about the company culture, team dynamics, and growth opportunities. This shows that you're not only interested in the role but also in how you can contribute to the company's success and your own professional development.
