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- Tasks: Support customers with health care inquiries and guide them through the claims process.
- Company: Reputable not-for-profit organisation dedicated to helping others.
- Benefits: Salary of £26,000+, free gym access, and generous holiday allowance.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Customer service experience and strong communication skills.
The predicted salary is between 26000 - 36400 £ per year.
A reputable not-for-profit organization is seeking a Contact Centre Claims Advisor in York. You will support customers with their inquiries related to health care services, ensuring a seamless experience throughout the claims process.
The ideal candidate should have:
- Customer service experience
- Strong communication skills
- A passion for helping others
The position provides full training, excellent progression opportunities, and attractive benefits such as a salary of £26,000+, free gym access, and a generous holiday allowance.
York-Based Claims & Customer Care Advisor - Contact Centre employer: Michael Page (UK)
Contact Detail:
Michael Page (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land York-Based Claims & Customer Care Advisor - Contact Centre
✨Tip Number 1
Make sure to research the organisation before your interview. Knowing their values and mission will help you connect with the role and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about helping customers, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows that you’re engaged and eager to learn more about the position and the company culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace York-Based Claims & Customer Care Advisor - Contact Centre
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how your background aligns with the role of a Claims Advisor, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for helping others and why you’re excited about this opportunity. We love seeing genuine enthusiasm, so let your personality come through.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Michael Page (UK)
✨Know the Organisation
Before your interview, take some time to research the not-for-profit organisation. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to support customers effectively in the claims process.
✨Practice Your Communication Skills
As a Claims Advisor, strong communication is key. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and answering common interview questions.
✨Ask Thoughtful Questions
At the end of the interview, be prepared to ask insightful questions about the role and the organisation. This shows that you’re engaged and serious about the position. You could ask about the training process or how success is measured in the role.
