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- Tasks: Respond to customer queries and resolve issues via phone, email, and in person.
- Company: Small property organisation focused on exceptional customer service.
- Benefits: Immediate start, weekly pay, and a supportive work environment.
- Why this job: Join a team that values communication and problem-solving skills.
- Qualifications: Strong communication skills and experience in customer service required.
- Other info: Opportunity for immediate employment in Warrington.
The predicted salary is between 24000 - 36000 £ per year.
On-going temp role offering an immediate start with weekly pay.
About Our Client: This is a small-sized organisation specialising in the property industry. They focus on providing exceptional services to their customers and maintaining high standards in their operations.
Responsibilities:
- Respond promptly to customer queries via telephone, email, and in person.
- Provide accurate information and resolve customer issues effectively.
- Maintain detailed and accurate records of customer interactions.
- Assist in scheduling and coordinating property-related services.
- Collaborate with internal teams to ensure smooth service delivery.
- Handle complaints professionally and escalate when necessary.
- Support the team in achieving customer service targets.
- Stay updated on company policies and property services.
The Successful Applicant:
- Strong communication and interpersonal skills.
- Experience in a customer service role.
- Proficiency in using computer systems and databases.
- Attention to detail and ability to multitask efficiently.
- A proactive and solution-focused approach to problem-solving.
- Can commit to a temporary role.
Please note we can't accept applications from candidates who need to serve notice or who aren't immediately available.
Benefits:
- Immediate start.
- Weekly pay.
- A supportive and professional working environment in Warrington.
Customer Service Advisor in Warrington employer: Michael Page (UK)
Contact Detail:
Michael Page (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Warrington
✨Tip Number 1
Make sure you know the company inside out! Research their values and services so you can show off your knowledge during the interview. It’ll help you stand out as someone who genuinely cares about their mission.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with customers, try role-playing common scenarios with a friend. This will help you feel more confident when responding to queries on the spot.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you’ve turned a complaint into a positive outcome. This will demonstrate your proactive approach and ability to handle challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service Advisor in Warrington
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about customer service, make sure your application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively respond to customer queries.
Tailor Your Experience: We want to see how your previous experience aligns with the responsibilities of the Customer Service Advisor role. Be specific about your past roles and how they’ve prepared you for this position in the property industry.
Be Detail-Oriented: Attention to detail is key! When filling out your application, double-check for any typos or errors. This shows us that you take pride in your work and can maintain accurate records, just like we do.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you about this exciting opportunity!
How to prepare for a job interview at Michael Page (UK)
✨Know Your Stuff
Before the interview, make sure you understand the company and its services. Research their approach to customer service in the property industry. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Customer Service Advisor, strong communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've successfully resolved customer issues in the past to demonstrate your skills.
✨Be Ready to Problem-Solve
Expect situational questions where you'll need to showcase your problem-solving abilities. Think of scenarios where you've had to handle complaints or tricky situations, and be ready to discuss how you approached them and what the outcomes were.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture or the team dynamics. This shows that you're not just interested in the job, but also in how you can fit into their environment and contribute to their success.
