At a Glance
- Tasks: Manage calls, update records, and deliver top-notch customer service.
- Company: Leading company in Trowbridge with a supportive work environment.
- Benefits: Earn Β£12.60 per hour, paid weekly, plus holiday pay and flexible hours.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong communication skills and a customer-focused mindset.
- Other info: Long-term temp role with potential for permanent position.
The predicted salary is between 12 - 16 Β£ per hour.
A leading company in Trowbridge is seeking a Customer Service Coordinator for a long-term temp role with potential for permanence. The role involves managing calls, updating records, and ensuring excellent customer service in a supportive environment.
Candidates should possess strong communication skills and a customer-focused approach.
This position offers an hourly rate of Β£12.60, paid weekly, along with holiday pay and a flexible work schedule.
Customer Experience & CRM Coordinator (On-Site, Flexible) in Trowbridge employer: Michael Page (UK)
Contact Detail:
Michael Page (UK) Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer Experience & CRM Coordinator (On-Site, Flexible) in Trowbridge
β¨Tip Number 1
Make sure to research the company before your interview. Knowing their values and customer service approach will help you tailor your answers and show that you're genuinely interested in the role.
β¨Tip Number 2
Practice your communication skills! Since this role is all about customer interaction, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
β¨Tip Number 3
Prepare some examples of how you've provided excellent customer service in the past. This will demonstrate your customer-focused approach and give the interviewer a clear picture of your capabilities.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed and shows that you're serious about joining the team.
We think you need these skills to ace Customer Experience & CRM Coordinator (On-Site, Flexible) in Trowbridge
Some tips for your application π«‘
Show Off Your Communication Skills: Since this role is all about customer service, make sure to highlight your strong communication skills in your application. We want to see how you can connect with customers and keep them happy!
Tailor Your Application: Donβt just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand what weβre looking for and can demonstrate their customer-focused approach.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to how your experience makes you a great fit for the Customer Experience & CRM Coordinator role.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. Itβs super easy, and youβll be one step closer to joining our supportive team in Trowbridge!
How to prepare for a job interview at Michael Page (UK)
β¨Know the Company
Before your interview, take some time to research the company in Trowbridge. Understand their values, mission, and what makes them a leader in customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
β¨Showcase Your Communication Skills
As a Customer Experience & CRM Coordinator, strong communication is key. Prepare examples from your past experiences where you effectively handled customer queries or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
β¨Demonstrate a Customer-Focused Approach
Think about how you can illustrate your customer-focused mindset. Be ready to discuss how you prioritise customer satisfaction and any strategies you've used to enhance the customer experience. This will resonate well with the interviewers looking for someone who aligns with their service ethos.
β¨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or the company's approach to customer service. This shows your enthusiasm and helps you determine if the company is the right fit for you.