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- Tasks: Be the go-to person for customer queries and resolve issues via phone and email.
- Company: Join a public sector organisation with a strong community focus.
- Benefits: Weekly pay, temp to perm opportunity, and free on-site parking.
- Why this job: Make a difference in your community while developing your customer service skills.
- Qualifications: Previous customer service experience and excellent communication skills.
- Other info: Immediate start in a supportive and dynamic work environment.
The predicted salary is between 24000 - 36000 £ per year.
A public sector organisation is seeking a Customer Service Advisor in Rochdale for an immediate start. You will be the point of contact for customer enquiries, resolving issues via phone and email, while also scheduling works with engineers.
Applicants should have prior customer service experience and strong communication skills.
The role offers:
- Weekly pay
- Temp to perm opportunity
- Free on-site parking
Immediate-Start Customer Service Advisor (Temp to Perm) in Rochdale employer: Michael Page (UK)
Contact Detail:
Michael Page (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Immediate-Start Customer Service Advisor (Temp to Perm) in Rochdale
✨Tip Number 1
Make sure you know the ins and outs of customer service. Brush up on your communication skills and be ready to showcase how you've handled customer enquiries in the past. We want to see that you can resolve issues like a pro!
✨Tip Number 2
Practice common interview questions related to customer service. Think about scenarios where you’ve had to deal with difficult customers or resolve conflicts. We love hearing real-life examples, so have a few stories ready to share!
✨Tip Number 3
Don’t forget to research the organisation! Knowing their values and mission can really help you stand out during the interview. We want to see that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website for the best chance at landing this role. We make it easy for you to submit your application and get noticed. Let’s get you started on this exciting opportunity!
We think you need these skills to ace Immediate-Start Customer Service Advisor (Temp to Perm) in Rochdale
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've handled enquiries and resolved issues, so share specific examples that showcase your communication skills.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the role. Mention how your skills align with the job description and why you’re excited about the opportunity to work with us.
Keep It Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the Customer Service Advisor role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the quickest way for us to receive your application, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Michael Page (UK)
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities of a Customer Service Advisor, especially how to handle enquiries and resolve issues. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication skills are key for this position, prepare examples from your past experience where you've effectively communicated with customers. Think about times when you resolved issues or scheduled works, and be ready to discuss these scenarios during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the training process, or what success looks like in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Dress the Part
Even though it’s a public sector organisation, first impressions matter. Dress smartly and professionally for your interview. It shows respect for the opportunity and sets a positive tone for the conversation.
