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- Tasks: Manage customer accounts and ensure client satisfaction across the EMEA region.
- Company: Join a globally recognised hospitality solutions provider in a collaborative environment.
- Benefits: Competitive salary, career development opportunities, and a professional work setting.
- Why this job: Gain valuable experience in the Leisure, Travel & Tourism sector while making an impact.
- Qualifications: Experience in customer service, strong communication skills, and proficiency in CRM software.
- Other info: Fast-paced role with potential for growth; driving may be necessary due to location.
The predicted salary is between 28000 - 35000 £ per year.
Work with a globally recognised hospitality solutions provider. Gain valuable experience in multi-region financial operations.
About Our Client: This role is with a medium-sized company within the Leisure, Travel & Tourism sector, known for its dedication to providing high-quality customer service. The organisation operates within a collaborative and professional environment, offering excellent opportunities for growth.
Job Description:
- Manage and maintain customer accounts within the EMEA region, ensuring client satisfaction and retention.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly and efficiently.
- Support sales and operational teams to achieve business objectives and targets.
- Prepare and deliver detailed reports on account performance and customer feedback.
- Collaborate with internal teams to improve service offerings and ensure seamless operations.
- Identify opportunities for account growth and propose strategic solutions to clients.
- Maintain accurate records of client interactions and account updates in company systems.
- Contribute to the continuous improvement of processes and customer satisfaction initiatives.
The Successful Applicant:
- Happy committing for a 12 -15 month temporary role.
- Ideally experience in the Leisure, Travel & Tourism industry or a related field.
- Strong organisational and time-management skills to handle multiple accounts effectively.
- Excellent communication and interpersonal skills to build relationships with clients and colleagues.
- Proficiency in using customer relationship management (CRM) software and Microsoft Office Suite.
- A proactive approach to problem-solving and a commitment to delivering high-quality service.
- Ability to work independently and as part of a collaborative team in a fast-paced environment.
You are most likely going to need to drive to this location as public transport is not close.
What's on Offer:
- Competitive salary ranging from £28,000 to £35,000, depending on experience.
- Opportunity to work with a reputable organisation in the Leisure, Travel & Tourism industry.
- Professional work environment based outside Reading.
- Potential for career development and growth within the company.
Account Executive, EMEA - Temporary in Reading employer: Michael Page (UK)
Contact Detail:
Michael Page (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive, EMEA - Temporary in Reading
✨Tip Number 1
Network like a pro! Reach out to people in the Leisure, Travel & Tourism sector on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in customer service and account management can help them achieve their business objectives. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Account Executive, EMEA - Temporary in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Executive role. Highlight your experience in customer service and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the Leisure, Travel & Tourism sector and how your background makes you a great fit for this temporary role. Let us know what excites you about working with us!
Showcase Your Skills: Don’t forget to mention your organisational and time-management skills. We’re looking for someone who can juggle multiple accounts effectively, so give us examples of how you've done this in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Michael Page (UK)
✨Know Your Client
Before the interview, do your homework on the hospitality solutions provider. Understand their services, values, and recent developments in the Leisure, Travel & Tourism sector. This will help you tailor your answers and show genuine interest in the company.
✨Showcase Your Skills
Highlight your organisational and time-management skills during the interview. Prepare examples of how you've effectively managed multiple accounts or projects in the past. This will demonstrate your ability to handle the demands of the role.
✨Communicate Effectively
Practice your communication skills by preparing for common interview questions. Be ready to discuss how you build relationships with clients and resolve issues. Clear and confident communication is key to impressing the interviewers.
✨Be Proactive
During the interview, share instances where you've taken a proactive approach to problem-solving. Discuss how you identified opportunities for account growth or improved customer satisfaction. This will show that you're not just reactive but also forward-thinking.
