P2P Manager in Liverpool

About Our Client

This position is with a well-established organisation, known for its focus on delivering reliable financial services. Operating as a medium-sized company, it offers a stable working environment with opportunities to contribute to its ongoing success.

Job Description

We are proud to be partnering with a leading organisation in their search for a Payments Team Lead - a pivotal role within their Finance Operations function. This is a fantastic opportunity for a hands-on and forward-thinking leader who is passionate about driving process improvement, streamlining operations, and delivering real impact across purchasing and payments functions.

The role: Reporting to the Head of Finance Operations, you will be responsible for leading the day-to-day running of the Accounts Payable, Claims Finance, and Customer Refunds teams. You will be working cross-functionally across the organisation, playing a key part in enhancing processes, implementing automation, and using data-driven insights to support business growth and cost-efficiency. You will also take the lead in designing and rolling out a procurement process across the business making this an excellent role for someone who enjoys shaping strategy as much as delivering operational excellence.

What you will be doing:

• Leading a high-performing payments function, ensuring KPIs and service levels are consistently met.
• Collaborating with internal stakeholders to drive process improvements and automation initiatives.
• Supporting the Head of Finance Operations across all payment-related activities.
• Creating and rolling out a structured procurement process that delivers measurable cost savings.
• Ensuring compliance with internal policies and regulatory requirements.
• Building and maintaining strong relationships with suppliers and external partners.

The Successful Applicant

What We Are Looking For in a Candidate:

• Customer-Centric Mindset: You are passionate about delivering great customer outcomes and understand how effective P2P (Procure-to-Pay) strategies and policies contribute to overall business success.
• Values-Driven Leadership: You lead by example, embodying the company's values in everything you do. You create a positive environment that encourages your team and those around you to uphold the same high standards.
• Clear Communicator: You champion open, transparent communication sharing business updates with clarity, ensuring messages are understood, and creating a feedback-rich culture.
• Change Advocate: You are proactive and adaptable, embracing change and continuously looking for ways to improve processes and drive efficiency.
• Commercial Curiosity: You take a genuine interest in how the wider business operates. You are naturally inquisitive and keen to understand the bigger picture.
• Project-Ready: You are energised by new challenges and eager to get involved in projects that drive efficiency, cost savings, and operational improvements.
• People-Focused Resilience: You approach challenges with patience, empathy, and resilience supporting others while maintaining a calm and considered presence.
• Collaborative Business Partner: You build strong, effective relationships with internal teams, suppliers, and key stakeholders ensuring collaboration and mutual success across the board.

What is on Offer

This is a fantastic opportunity to join a well-regarded organisation in the insurance sector as a P2P Manager. Offering a competitive salary of up to £50,000, depending on experience, this is a permanent position based in Liverpool. You will be part of a supportive and professional finance team, with excellent opportunities to grow your expertise in accounting and finance while playing a key role in process improvement and operational efficiency. If you are ready for the next step in your career and want to make a meaningful impact in a thriving business, we would love to hear from you.