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For Companies At a Glance
- Tasks: Assist customers by responding to queries and resolving issues through various channels.
- Company: Reputable recruitment company in Oxford with a supportive work culture.
- Benefits: Competitive salary, quarterly bonuses, and opportunities for personal growth.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: Previous customer service experience and excellent communication skills.
- Other info: Hybrid remote work options available for better work-life balance.
The predicted salary is between 28800 - 43200 £ per year.
A reputable recruitment company in Oxford is looking for a Customer Service Advisor - FTC to respond to customer queries through various channels. The ideal candidate will possess previous customer service experience and strong communication skills, ensuring customer satisfaction and effective issue resolution.
This role offers a competitive salary, quarterly bonus, and opportunities for personal and professional growth along with a supportive work environment.
Customer Service Advisor | Growth & Hybrid Remote in Oxford employer: Michael Page (UK)
Contact Detail:
Michael Page (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor | Growth & Hybrid Remote in Oxford
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This way, when you chat with them, you can show you're genuinely interested and not just another candidate.
✨Tip Number 2
Practice your communication skills! Since this role is all about responding to customer queries, try role-playing common scenarios with a friend. It’ll help you feel more confident and ready to impress during interviews.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what it’s really like to work there, plus it might just get your foot in the door!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and stand out from the crowd. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Customer Service Advisor | Growth & Hybrid Remote in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous customer service experience. We want to see how you've handled queries and resolved issues in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your strong communication skills and explain why you’re the perfect fit for this role. Keep it friendly and professional – we love a personal touch!
Showcase Your Problem-Solving Skills: In your application, mention specific instances where you’ve successfully resolved customer issues. We’re looking for candidates who can ensure customer satisfaction, so let us know how you’ve done that before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Michael Page (UK)
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss your previous experiences and how you've handled difficult situations. Think of specific examples that showcase your problem-solving skills and ability to maintain customer satisfaction.
✨Master the Communication Game
Since strong communication skills are key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your responses and ensure you can convey your ideas effectively.
✨Research the Company Culture
Take some time to understand the recruitment company’s values and work environment. This will help you tailor your answers to show how you align with their culture. Mentioning specific aspects of their approach during the interview can really impress them!
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. Inquire about the team dynamics, growth opportunities, or how they measure customer satisfaction. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
