Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team of advisors to deliver exceptional customer service and foster team development.
- Company: Dynamic recruitment agency with a focus on empathy and teamwork.
- Benefits: Starting salary of £34,000, hybrid work model, and career progression opportunities.
- Why this job: Make a real difference in customer experiences while developing your leadership skills.
- Qualifications: Strong leadership style and significant experience in customer service.
- Other info: Join a positive workplace culture that values growth and collaboration.
The predicted salary is between 34000 - 47600 £ per year.
A recruitment agency is looking for a Customer Service Team Leader in Nottingham, offering a starting salary of £34,000. The role involves leading a team of advisors, ensuring high-quality customer interactions, and supporting team development within a hybrid working environment.
Applicants should have a strong leadership style and significant customer service experience. The position provides opportunities for career progression and a positive workplace culture.
Empathy-Driven Customer Service Team Lead | Hybrid in Nottingham employer: Michael Page (UK)
Contact Detail:
Michael Page (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Empathy-Driven Customer Service Team Lead | Hybrid in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the customer service industry and let them know you're on the hunt for a Team Lead role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to leadership and customer service. We recommend using the STAR method to structure your answers, showcasing your experience and how you've handled challenges in the past.
✨Tip Number 3
Showcase your empathy skills during interviews! As a Customer Service Team Lead, it's crucial to demonstrate how you connect with both customers and your team. Share examples of how you've resolved conflicts or supported team members in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and gives you a better chance of being noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Empathy-Driven Customer Service Team Lead | Hybrid in Nottingham
Some tips for your application 🫡
Show Your Leadership Style: When writing your application, make sure to highlight your unique leadership style. We want to see how you inspire and motivate your team, so share specific examples of how you've led in the past.
Emphasise Customer Service Experience: Since this role is all about customer service, don’t hold back on showcasing your experience. We love hearing about your interactions with customers and how you've gone above and beyond to ensure their satisfaction.
Tailor Your Application: Make your application stand out by tailoring it to our job description. Use keywords from the listing and relate your skills directly to what we’re looking for. This shows us you’ve done your homework and are genuinely interested.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, it shows us you’re tech-savvy and ready for the hybrid work environment!
How to prepare for a job interview at Michael Page (UK)
✨Show Your Leadership Style
Be ready to discuss your leadership approach and how it aligns with the company's values. Share specific examples of how you've successfully led a team in the past, focusing on empathy and support.
✨Demonstrate Customer Service Excellence
Prepare to talk about your customer service experience in detail. Think of situations where you turned a negative customer interaction into a positive one, showcasing your problem-solving skills and dedication to high-quality service.
✨Know the Company Culture
Research the company’s culture and values before the interview. Be prepared to explain how you would contribute to a positive workplace environment and support team development, which is crucial for this role.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your genuine interest in the role and helps you understand how you can thrive in their hybrid working environment.
