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- Tasks: Manage 24/7 NOC operations and oversee incident response.
- Company: World's leading independent provider of ground satellite infrastructure.
- Benefits: Competitive salary, dynamic work environment, and career growth opportunities.
- Why this job: Join a cutting-edge company redefining global connectivity and make an impact.
- Qualifications: Experience in NOC management and strong leadership skills required.
- Other info: Work in a fast-paced environment with international exposure.
The predicted salary is between 42000 - 49000 £ per year.
- Technical Expertise / English
- Strategic Project / Sovereignty
About Our Client
Our client is the world\’s leading independent provider of ground satellite infrastructure. Redefining global connectivity, the group is established as the world\’s leading independent provider of ground stations as a service (SAAS).
Their business: operating a global network of strategically located ground stations, offering unparalleled access and coverage. Specifically designed for large-scale operations, their infrastructure guarantees stable, secure, and easily accessible performance. The group is a subsidiary of a CAC40 company with over 1,500 employees.
Job Description
As NOC Manager, you report to the Network & Engineering Director: Your responsibilities include:
- Manage 24/7 NOC operations, including team shift planning,
- Oversee incident detection, response, and escalation according to established protocols,
- Ensure compliance (and ideally overachievement) with KPIs related to availability, response times, and incident resolution,
- Collaborate with technical teams to quickly resolve network or teleport issues,
- Maintain clear and timely communication with internal and external stakeholders during incidents,
- Implement continuous improvement actions to optimize NOC efficiency.
The Successful Applicant
Proven experience in managing a NOC or a similar operations center,
Strong team coordination and leadership skills,
Proficiency with network monitoring tools and incident management processes,
Ability to work under pressure and make quick decisions,
Excellent written and verbal communication skills,
Experience in a telecom or satellite environment,
Knowledge of ITIL practices or equivalent certification,
Professional English proficiency (international environment possible).
What\’s on Offer
Salary depending on profile – €60,000 – €70,000.
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NOC Manager M/F employer: Michael Page (UK)
Contact Detail:
Michael Page (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NOC Manager M/F
✨Tip Number 1
Network, network, network! Reach out to folks in the industry, especially those who work in NOC or satellite operations. Use platforms like LinkedIn to connect and engage with them. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and incident management processes. Be ready to discuss how you've handled pressure situations in the past. We want to see your leadership skills shine through!
✨Tip Number 3
Showcase your communication skills! During interviews, make sure to articulate your thoughts clearly and confidently. Remember, as a NOC Manager, you'll need to maintain clear communication with both internal teams and external stakeholders.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace NOC Manager M/F
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the NOC Manager role. Highlight your experience in managing operations, especially in a telecom or satellite environment. We want to see how your skills align with the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific examples of your leadership and team coordination skills that relate to the responsibilities listed.
Showcase Your Technical Expertise: Since this role requires strong technical knowledge, don’t forget to mention your proficiency with network monitoring tools and incident management processes. We love seeing candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Michael Page (UK)
✨Know Your NOC Inside Out
Make sure you understand the ins and outs of Network Operations Centres. Brush up on your knowledge of incident management processes and network monitoring tools. Being able to discuss specific examples from your past experience will show that you’re not just familiar with the concepts, but that you can apply them effectively.
✨Showcase Your Leadership Skills
As a NOC Manager, you'll need to demonstrate strong team coordination and leadership skills. Prepare to share examples of how you've successfully managed teams in high-pressure situations. Highlight any strategies you've used to motivate your team and ensure compliance with KPIs.
✨Communicate Clearly and Confidently
Excellent communication is key in this role. Practice articulating your thoughts clearly, especially when discussing technical issues. Be ready to explain complex concepts in simple terms, as you’ll need to maintain clear communication with both technical teams and stakeholders during incidents.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that test your problem-solving abilities under pressure. Think about past incidents you've managed and how you handled them. Be prepared to discuss what you learned from those experiences and how you would apply those lessons in future situations.