Housing Officer in Manchester

• competitive salary
• Hybrid Working

About Our Client

The organisation is a small‑sized Not For Profit operating within the property sector. It is committed to providing high‑quality housing services and fostering positive tenant relationships in Manchester.

Job Description

• Manage a portfolio of properties, ensuring compliance with housing policies and procedures.
• Provide excellent customer service to tenants, addressing their queries and concerns promptly.
• Conduct property inspections and ensure maintenance issues are resolved efficiently.
• Support tenants in maintaining their tenancies and signpost them to relevant support services.
• Collaborate with internal teams and external agencies to address tenant needs effectively.
• Maintain accurate records and ensure data is updated on the housing management system.
• Assist in resolving disputes and complaints in a professional manner.
• Contribute to the development and implementation of housing initiatives and policies.

The Successful Applicant

A successful Housing Officer should have:

• Previous experience within the property or housing sector.
• Knowledge of housing regulations and tenancy management.
• Strong organisational and problem‑solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in using housing management systems or similar software.
• A proactive approach to supporting tenants and resolving issues.

What\’s on Offer

• Competitive salary ranging from £36,000 to £44,000 per annum.
• Permanent position within the Not For Profit sector.
• Opportunities to make a positive impact in the Manchester community.
• Supportive and inclusive working environment.Potential for professional growth and development.

If you are passionate about housing and ready to contribute positively in Manchester, we encourage you to apply for this Housing Officer role.