At a Glance
- Tasks: Develop and execute CRM strategies to boost customer engagement and retention.
- Company: Join a large retail organisation focused on exceptional customer experiences.
- Benefits: Competitive salary, permanent position, and collaborative work environment.
- Why this job: Make a real impact in the retail industry with innovative digital tools.
- Qualifications: Experience with CRM tools and strong analytical skills required.
- Other info: Great career growth opportunities in a dynamic digital department.
The predicted salary is between 28000 - 32000 £ per year.
Great career growth opportunities.
Close to all transport links.
About Our Client:
The employer is a large organisation operating within the retail industry. They are committed to delivering exceptional customer experiences and leveraging digital tools to strengthen customer relationships.
Job Description:
- Develop and execute CRM strategies to improve customer retention and engagement.
- Analyse customer data to identify trends and insights for targeted marketing campaigns.
- Collaborate with the digital team to ensure CRM initiatives align with overall business goals.
- Monitor and report on the performance of CRM campaigns, providing recommendations for improvement.
- Utilise CRM tools to segment customer bases and personalise communications.
- Ensure data accuracy and compliance with data protection regulations.
- Support the implementation of new CRM tools and technologies as required.
- Provide regular updates and insights to stakeholders on CRM performance.
The Successful Applicant:
- Experience with CRM tools and platforms within the retail industry.
- A strong understanding of digital marketing and customer engagement strategies.
- Excellent analytical skills to interpret customer data effectively.
- The ability to work collaboratively with cross-functional teams.
- Knowledge of data protection regulations and best practices.
- A proactive and detail-oriented approach to work.
What’s on Offer:
- Competitive salary ranging from £28,000 to £32,000 per annum.
- Permanant position within a retail organisation in Manchester.
- Opportunities to work in a collaborative and innovative digital department.
- Additional benefits to be confirmed upon offer.
If you are ready to take the next step in your career as a CRM Executive, apply today to join a thriving team in the retail industry.
CRM Executive in Manchester employer: Michael Page (UK)
Contact Detail:
Michael Page (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Executive in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the retail industry, especially those who work with CRM tools. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss specific CRM strategies you've implemented or data insights you've uncovered. We want to see your passion for customer engagement!
✨Tip Number 3
Don’t forget to follow up! After any meeting or interview, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the CRM Executive role.
✨Tip Number 4
Apply through our website! We’ve got all the latest job openings listed there, and applying directly can sometimes give you a leg up. Plus, it’s super easy to keep track of your applications and updates.
We think you need these skills to ace CRM Executive in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the CRM Executive role. Highlight your experience with CRM tools and any relevant digital marketing strategies you've used. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer engagement and how your skills align with our goals. Let us know what excites you about working in the retail industry.
Show Off Your Analytical Skills: Since analysing customer data is key for this role, include examples of how you've successfully interpreted data in the past. We love seeing numbers and insights that led to successful campaigns!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Michael Page (UK)
✨Know Your CRM Tools
Make sure you’re familiar with the CRM tools mentioned in the job description. Brush up on their features and how they can be used to enhance customer engagement. Being able to discuss specific tools and your experience with them will show that you're ready to hit the ground running.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used data to drive marketing decisions in the past. Bring examples of how you’ve analysed customer data to identify trends and improve campaigns. This will demonstrate your ability to interpret data effectively, which is crucial for the role.
✨Collaborate Like a Pro
Since the role involves working with cross-functional teams, think of examples where you’ve successfully collaborated with others. Be ready to share how you’ve worked with digital teams or other departments to achieve common goals, highlighting your teamwork skills.
✨Understand Data Protection Regulations
Familiarise yourself with data protection regulations relevant to CRM. Be prepared to discuss how you ensure compliance in your work. This knowledge will not only show your attention to detail but also your commitment to protecting customer information.