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- Tasks: Lead a team in managing records and improving processes for an international law firm.
- Company: Join a prestigious international law firm with a stellar reputation.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Why this job: Make a real impact by streamlining records management in a dynamic environment.
- Qualifications: Management experience and proficiency in records systems are essential.
- Other info: Flexible travel to various locations and excellent career growth potential.
The predicted salary is between 34000 - 51000 £ per year.
Work for a large international law firm in a brand new role with managerial responsibilities and a little travel.
The hiring company is an international law firm with a fabulous reputation.
Job Description
- Line-manage a team of three, setting objectives and conducting regular one-to-ones/performance reviews.
- Direct and oversee external contractors/service providers, ensuring services meet agreed SLAs and are delivered on time.
- Review and improve Records working practices to streamline processes and reduce unnecessary administration.
- Plan and deliver ad hoc Records projects, reporting progress, risks and benefits.
- Barcode and register all incoming archive and deeds items in Elite 3E Records Management System (RMS), including file/box contents where provided on storage forms or schedules.
- Return one copy of the completed registration form/schedule, with storage details added, to the relevant fee-earner's secretary.
- Process retrievals: search Elite 3E RMS, order items via providers' web portals, receipt/sign for deliveries, and check-out/check-in items accurately on return.
- Prepare consignments for collection (e.g., fill storage cages, arrange collections with the storage provider).
- Manage permanent withdrawals and update Elite 3E RMS to reflect final disposition.
- Undertake special Records-related tasks as required.
- Destroy client files in line with firm policy, retention schedules and data-protection requirements (e.g., UK GDPR); obtain and retain certificates of destruction.
- Maintain accurate chain-of-custody records and audit trails for all movements.
- Support Business Continuity and Health & Safety procedures relevant to Records operations.
The Successful Applicant
- Previous management experience.
- Strong customer-service focus with a pragmatic, can-do approach.
- Essential: proficient user of Elite 3E RMS (or equivalent records system) and confident with standard IT tools (e.g., Outlook, Excel, barcode scanners/labels).
- Experience in Records/Information Management within a professional services environment.
- Excellent telephone manner and written communication.
- Understanding of data protection and retention principles applicable to Records.
- Minor maintenance of business equipment (training provided).
- Flexibility to travel to MK, Edinburgh, Glasgow and Dublin as required.
- IT literate, Elite 3E RMS essential.
- Experience within Records services.
What's on Offer
£40,000 - £45,000 (depending on the candidate) plus benefits.
Records Lead in London employer: Michael Page (UK)
Contact Detail:
Michael Page (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Records Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field and let them know you're on the hunt for a Records Lead role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the firm’s culture and values. Tailor your responses to show how your management experience and customer-service focus align with their needs. We want to see that you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Showcase your skills with Elite 3E RMS! Be ready to discuss your proficiency and any relevant projects you've managed. We love seeing candidates who can demonstrate their technical know-how and how it can benefit our operations.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email reiterating your interest in the position can set you apart from other candidates. It shows enthusiasm and professionalism, which we definitely appreciate.
We think you need these skills to ace Records Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Records Lead role. Highlight your management experience and any relevant skills with Elite 3E RMS. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your customer-service focus and pragmatic approach. Tell us why you're excited about this role and how you can contribute to our fabulous reputation.
Showcase Your Experience: When detailing your past roles, focus on your achievements in Records/Information Management. We love numbers, so if you improved processes or reduced admin time, let us know the specifics!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it’s super easy!
How to prepare for a job interview at Michael Page (UK)
✨Know Your Records Management Systems
Make sure you brush up on your knowledge of Elite 3E RMS or any equivalent records system. Be ready to discuss how you've used it in past roles, as well as any challenges you've faced and how you overcame them.
✨Showcase Your Management Skills
Since this role involves line-managing a team, prepare examples of how you've successfully led teams in the past. Think about specific objectives you've set, how you conducted performance reviews, and any improvements you implemented.
✨Demonstrate Your Customer-Service Focus
The hiring company values a strong customer-service approach. Be prepared to share instances where you've gone above and beyond for clients or colleagues, and how that positively impacted your previous workplace.
✨Understand Data Protection Principles
Familiarise yourself with data protection and retention principles relevant to records management. Be ready to discuss how you've ensured compliance in your previous roles, especially regarding UK GDPR and destruction policies.
