Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead customer service and operations for UK and EU markets, ensuring top-notch delivery.
- Company: A leading global recruitment agency with a focus on excellence.
- Benefits: Hybrid working, free parking, medical insurance, and generous leave policies.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience in customer service and order management with strong communication skills.
- Other info: Flexible working environment with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
A leading global recruitment agency is seeking a Customer Service & Operations Manager to oversee UK and European customer deliveries. The ideal candidate will have experience in customer service and order management, with strong communication skills and attention to detail.
This role offers the flexibility of hybrid working from the Leeds office, competitive benefits including free parking, medical insurance, and generous leave policies. Candidates should be able to commute to Leeds within one hour.
UK & EU Customer Service & Operations Lead – Hybrid in Leeds employer: Michael Page (UK)
Contact Detail:
Michael Page (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK & EU Customer Service & Operations Lead – Hybrid in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Service & Operations role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your experience effectively.
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training in customer service or operations management, make sure to highlight them during your conversations. This will help us see how you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace UK & EU Customer Service & Operations Lead – Hybrid in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and order management. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service & Operations Lead role. We love seeing your personality come through, so keep it engaging and relevant.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and double-check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Michael Page (UK)
✨Know Your Customer Service Basics
Brush up on your customer service principles and best practices. Be ready to discuss how you've handled challenging situations in the past, as this role is all about ensuring top-notch customer deliveries across the UK and Europe.
✨Showcase Your Order Management Skills
Prepare examples of your experience with order management systems. Highlight specific instances where your attention to detail made a difference in customer satisfaction or operational efficiency.
✨Communicate Clearly and Confidently
Strong communication skills are key for this position. Practice articulating your thoughts clearly and confidently, especially when discussing your previous roles and how they relate to the job at hand.
✨Familiarise Yourself with Hybrid Working
Since this role offers hybrid working, be prepared to discuss how you manage your time and productivity in a flexible work environment. Share any experiences that demonstrate your ability to thrive both in-office and remotely.
