At a Glance
- Tasks: Assist customers, resolve inquiries, and keep records up to date.
- Company: Reputable UK recruitment agency with a strong focus on customer satisfaction.
- Benefits: Exciting holiday package, on-site parking, and hybrid working options post-training.
- Why this job: Join a supportive team and make a difference in customer experiences.
- Qualifications: Previous customer service experience and excellent communication skills.
- Other info: Long-term opportunity with room for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
A reputable recruitment agency in the UK is seeking a Customer Service Advisor for a long-term opportunity. The role involves responding to customer inquiries, managing complaints, and maintaining accurate customer records.
Ideal candidates will have previous customer service experience and strong communication skills.
The position offers a fantastic benefits package, including a holiday package, on-site parking, and potential hybrid working after training is completed.
Hybrid Customer Service Advisor | Immediate Start in Leeds employer: Michael Page (UK)
Contact Detail:
Michael Page (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Service Advisor | Immediate Start in Leeds
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, mission, and any recent news. This will help us tailor our conversations and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Before any interviews, we should run through common customer service scenarios. Think about how we’d handle complaints or tricky inquiries. This way, we’ll be ready to impress with our problem-solving skills.
✨Tip Number 3
Networking is key! Reach out to current or former employees on LinkedIn. They can give us insider tips about the interview process and what the company really values in a Customer Service Advisor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our progress and any updates directly from there.
We think you need these skills to ace Hybrid Customer Service Advisor | Immediate Start in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous customer service experience. We want to see how your skills match the role, so don’t be shy about showcasing your communication prowess!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Advisor role. Keep it friendly and professional, just like we do at StudySmarter.
Showcase Your Problem-Solving Skills: In your application, mention specific examples of how you've managed complaints or resolved customer issues in the past. We love seeing how you’ve turned challenges into successes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Michael Page (UK)
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled inquiries and complaints in the past, as well as your approach to maintaining accurate records. This will show that you understand the core responsibilities of the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly and confidently. Consider doing a mock interview with a friend or family member to refine your responses and ensure you can convey your ideas effectively.
✨Research the Company
Take some time to learn about the recruitment agency and its values. Understanding their mission and how they operate will help you tailor your answers and demonstrate that you're genuinely interested in the role and the company.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. Inquire about the team dynamics, training processes, and what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.