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For Companies At a Glance
- Tasks: Assist clients with queries and provide top-notch customer support.
- Company: Reputable recruitment firm partnering with a progressive law firm.
- Benefits: Attractive salary of £25,100, full training, and growth opportunities.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Previous customer service experience and strong communication skills.
- Other info: Fast-paced environment with excellent career progression.
The predicted salary is between 20000 - 30000 £ per year.
A reputable recruitment firm in Leeds is seeking a Customer Experience Advisor to join a progressive law firm. This role involves handling client queries related to their existing products and services, ensuring a high level of customer support.
Candidates should have previous experience in customer service, excellent communication skills, and the ability to thrive in a fast-paced environment.
Full training and development opportunities are provided, along with an attractive salary of £25,100 and excellent progression prospects.
Client Experience Advisor – Leeds | Training & Growth employer: Michael Page (UK)
Contact Detail:
Michael Page (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience Advisor – Leeds | Training & Growth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at the law firm. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the firm’s values and recent news. This shows you're genuinely interested and helps you tailor your answers to align with their culture. Plus, it gives you some great talking points!
✨Tip Number 3
Practice your communication skills! Since this role is all about client interaction, consider doing mock interviews with friends or family. Get comfortable explaining how you've handled customer queries in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Client Experience Advisor – Leeds | Training & Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you've thrived in fast-paced environments, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Client Experience Advisor role. Share your passion for customer support and how you can contribute to our team.
Showcase Your Skills: In your application, be sure to mention any specific skills or experiences that relate to handling client queries. We love seeing candidates who can demonstrate their problem-solving abilities and adaptability.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our progressive law firm!
How to prepare for a job interview at Michael Page (UK)
✨Know the Company Inside Out
Before your interview, take some time to research the law firm and its values. Understand their products and services, and think about how you can contribute to enhancing client experience. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Prepare specific examples from your previous roles where you successfully handled customer queries or resolved issues. Highlight your communication skills and ability to thrive in a fast-paced environment, as these are key for the Client Experience Advisor role.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, training opportunities, and what success looks like in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or using online resources. Practising common interview questions related to customer service can boost your confidence and help you articulate your thoughts clearly during the actual interview.
