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- Tasks: Support clients through the remortgage process and handle customer inquiries.
- Company: Reputable legal business in Hull with a focus on customer service.
- Benefits: Salary of £24,000+, monthly bonuses, full training, and hybrid working.
- Why this job: Join a passionate team and help clients navigate their remortgage journey.
- Qualifications: Previous customer service experience and excellent communication skills.
- Other info: Great opportunities for progression in a supportive environment.
The predicted salary is between 24000 - 33600 £ per year.
A reputable legal business in Hull is seeking a passionate Customer Service Advisor to support clients through the remortgage process. You will handle customer inquiries and maintain high-quality service standards.
The ideal candidate has previous customer service experience and excellent communication skills.
The position offers a salary of £24,000+, additional monthly bonuses, full training, and opportunities for progression within a hybrid working environment.
Hybrid Customer Service Advisor: Remortgage Support employer: Michael Page (UK)
Contact Detail:
Michael Page (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Service Advisor: Remortgage Support
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and how they operate will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle tricky situations, as this will demonstrate your problem-solving skills and ability to maintain high-quality service standards.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and keen to learn more about the role and the company culture.
✨Tip Number 4
Apply through our website for a smoother process. We want to see your application and help you land that Customer Service Advisor role with us!
We think you need these skills to ace Hybrid Customer Service Advisor: Remortgage Support
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping clients navigate the remortgage process.
Highlight Relevant Experience: Make sure to mention any previous customer service roles you've had. We love seeing how your past experiences can contribute to our team's success in providing top-notch support.
Communicate Clearly: Since excellent communication skills are key for this role, ensure your application is well-structured and free of errors. We appreciate clarity and professionalism in every interaction.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you quickly!
How to prepare for a job interview at Michael Page (UK)
✨Know Your Stuff
Before the interview, make sure you understand the remortgage process and the role of a Customer Service Advisor. Brush up on common customer queries related to remortgaging so you can demonstrate your knowledge and confidence.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers when discussing past experiences.
✨Emphasise Your Customer Service Experience
Be ready to share specific examples from your previous roles that highlight your customer service skills. Think about times when you went above and beyond for a customer or resolved a challenging situation effectively.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company culture aligns with your values. For instance, you could ask about the training process or opportunities for progression.
