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For Companies At a Glance
- Tasks: Support customers with queries and ensure top-notch service standards.
- Company: Reputable business in Hull with a focus on customer experience.
- Benefits: Salary of £24,000+, bonuses, full training, and hybrid working options.
- Why this job: Join a progressive environment and make a real difference in customer satisfaction.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Monday to Friday schedule with great growth opportunities.
The predicted salary is between 24000 - 33600 £ per year.
A reputable business in Hull is seeking a Customer Experience Advisor to support customers with queries and ensure high standards of service. This role offers full training and development opportunities in a progressive environment.
Key responsibilities include handling customer queries and complaints mainly via telephone.
The position provides a salary of £24,000+ plus bonuses, with a Monday to Friday schedule and hybrid working options.
Hybrid Customer Experience Advisor — Training, Growth & Bonuses employer: Michael Page (UK)
Contact Detail:
Michael Page (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Experience Advisor — Training, Growth & Bonuses
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and recent achievements can help you tailor your responses and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing how you can support customers and handle queries effectively.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! Asking about training opportunities or growth within the company shows that you’re keen on developing your skills and contributing to their success.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We want to see your application and help you get started on this exciting journey as a Customer Experience Advisor.
We think you need these skills to ace Hybrid Customer Experience Advisor — Training, Growth & Bonuses
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping customers. Share any relevant experiences where you’ve gone above and beyond to resolve issues or improve someone’s day.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills match the job description. We want to see how you can contribute to our team and enhance the customer experience!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Michael Page (UK)
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what sets them apart in the customer experience sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Common Questions
Think about the types of questions you might be asked, especially around handling customer queries and complaints. Prepare specific examples from your past experiences that demonstrate your problem-solving skills and ability to maintain high service standards.
✨Showcase Your Communication Skills
As a Customer Experience Advisor, strong communication is key. During the interview, practice clear and concise responses. Use active listening techniques to ensure you understand the questions being asked, and don’t hesitate to ask for clarification if needed.
✨Highlight Your Adaptability
With hybrid working options, adaptability is crucial. Be ready to discuss how you've successfully navigated changes in work environments or processes in the past. This will reassure the interviewer that you can thrive in a progressive and evolving workplace.
