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For Companies At a Glance
- Tasks: Manage housing services and support tenants with their needs.
- Company: Respected Not For Profit organisation dedicated to quality housing services.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Make a real difference in the housing sector while developing your career.
- Qualifications: Knowledge of housing policies and strong customer service skills.
- Other info: Collaborative environment with potential for personal and professional development.
The predicted salary is between 31500 - 38500 £ per year.
This is a permanent opportunity within a respected organisation in the Not For Profit sector. The company is a medium-sized entity committed to delivering impactful and quality-focused housing services.
Job Description
- Manage and oversee housing services to ensure they meet high standards of delivery.
- Support tenants with queries and provide solutions to their housing needs.
- Ensure compliance with housing policies and regulatory requirements.
- Handle tenancy agreements, allocations, and terminations effectively.
- Conduct regular property inspections to ensure maintenance and safety standards are met.
- Work collaboratively with other departments to improve overall service provision.
- Maintain accurate records and prepare reports as required.
- Respond promptly to complaints and resolve issues in a professional manner.
The Successful Applicant
- Knowledge of housing policies and regulations within the Not For Profit sector.
- Experience in managing tenant relationships and delivering excellent customer service.
- Strong organisational and problem-solving skills.
- Familiarity with property management processes, including inspections and maintenance.
- Ability to work independently and as part of a team.
- Proficiency in using relevant software and maintaining accurate records.
What's on Offer
- Competitive salary ranging from £31,500 to £38,500 per annum.
- Opportunity to work in the Not For Profit industry, based in York.
- Permanent role with potential for professional growth.
- Supportive and collaborative work environment.
If you are passionate about making a difference in the housing sector and meet the requirements, we encourage you to apply for this exciting role today!
Housing Officer employer: Michael Page (UK)
Contact Detail:
Michael Page (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Be ready to discuss how your experience aligns with their mission in the Not For Profit sector. Show them you're not just looking for any job, but this job!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to tenant relationships and problem-solving. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to make a difference in the housing sector.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your knowledge of housing policies and any relevant experience in managing tenant relationships to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the Not For Profit sector and how you can contribute to our mission. Keep it concise but impactful!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet and resolve issues effectively, especially in housing services.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Michael Page (UK)
✨Know Your Housing Policies
Brush up on your knowledge of housing policies and regulations, especially those relevant to the Not For Profit sector. Being able to discuss these confidently will show that you’re serious about the role and understand the landscape you'll be working in.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully managed tenant relationships or resolved complaints. Highlighting your problem-solving skills and ability to deliver excellent customer service will resonate well with the interviewers.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your time and keep records accurately. You might want to share specific tools or methods you use to stay organised, as this is crucial for a Housing Officer role.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's approach to housing services and how they measure success. This not only shows your interest but also helps you gauge if the company aligns with your values and career goals.
