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- Tasks: Support customers with health care services and handle queries efficiently.
- Company: Reputable not-for-profit organisation in York with a strong community focus.
- Benefits: Salary of £26,000+, free gym access, generous holiday allowance, and training opportunities.
- Why this job: Make a difference in people's lives while developing your customer service skills.
- Qualifications: Customer service experience and strong communication skills.
- Other info: Great progression opportunities in a supportive environment.
The predicted salary is between 15600 - 36400 £ per year.
A reputable not-for-profit organization in York is looking for a Contact Centre Claims Advisor. You will support customers with health care services, ensuring queries are handled efficiently.
Ideal candidates have customer service experience and a strong communication skillset.
This position offers a salary of £26,000+, training, progression opportunities, and various benefits, including free gym access and a generous holiday allowance.
Customer Care Claims Advisor - York (Mon-Fri) employer: Michael Page (UK)
Contact Detail:
Michael Page (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Claims Advisor - York (Mon-Fri)
✨Tip Number 1
Make sure you research the organisation before your interview. Knowing their values and mission will help you connect your experience to what they stand for, especially in a not-for-profit setting.
✨Tip Number 2
Practice your communication skills! Since this role is all about supporting customers, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows your interest in the role and helps you gauge if the company culture aligns with your values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate individuals ready to make a difference in customer care.
We think you need these skills to ace Customer Care Claims Advisor - York (Mon-Fri)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how your background aligns with the role of a Claims Advisor, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers and how you can contribute to our not-for-profit mission. Keep it friendly and professional – we love a personal touch!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've efficiently handled customer queries in the past. We’re looking for candidates who can think on their feet and provide solutions, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Michael Page (UK)
✨Know the Organisation
Before your interview, take some time to research the not-for-profit organisation. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service skills. Think about times when you resolved a difficult situation or went above and beyond for a customer. This will demonstrate your capability to handle queries efficiently, which is crucial for the role.
✨Practice Your Communication
Since strong communication skills are key for this position, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and answering common interview questions.
✨Ask Insightful Questions
At the end of the interview, be ready to ask thoughtful questions about the role and the organisation. This could include inquiries about training opportunities, team dynamics, or how success is measured in the position. It shows that you’re engaged and serious about the opportunity.
