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For Companies At a Glance
- Tasks: Plan and schedule repairs, manage cases, and liaise with contractors.
- Company: Respected housing association dedicated to quality homes.
- Benefits: Competitive hourly rate, potential for permanent role, and hybrid working.
- Why this job: Make a real difference in social housing while developing your career.
- Qualifications: Experience in repairs planning, strong IT skills, and excellent communication.
- Other info: Opportunity for occasional travel and growth in the housing industry.
The predicted salary is between 13 - 16 £ per hour.
Join a respected housing association supporting in London. Temporary role with potential to go permanent.
A well-established housing association dedicated to providing quality homes for those working in education. They are committed to excellent customer service and maintaining high standards across their property portfolio.
Job Description
- Plan and schedule day-to-day repairs, void works, and major repairs.
- Manage damp & mould cases and ensure compliance with health standards.
- Raise and close work orders accurately using housing management systems.
- Liaise with contractors and internal teams to ensure timely completion.
- Provide excellent customer support and resolve queries professionally.
- Monitor progress and update systems to reflect job status.
- Occasional travel to different sites every couple of months.
The Successful Applicant
- Proven experience in social housing repairs planning or scheduling.
- Strong organisational and IT skills (housing management systems experience).
- Excellent communication and customer service skills.
- A proactive approach to problem-solving and decision-making.
- Knowledge of health and safety regulations in property management.
- Self-starter with ability to manage workload independently.
- Knowledge of voids, damp & mould, and major repairs processes.
What's on Offer
- Competitive hourly rate.
- A temporary ongoing position with the potential to go perm.
- The opportunity to work within the Housing industry.
- Hybrid working with occasional travel to different areas of the UK.
If you are ready to take on a rewarding challenge as a Repairs Planning Officer in London, we encourage you to apply today!
Repairs Planning Officer - Social Housing in City of London employer: Michael Page (UK)
Contact Detail:
Michael Page (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Planning Officer - Social Housing in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in social housing. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of repairs planning and health standards. We recommend practising common interview questions related to customer service and problem-solving to show you’re the right fit.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you've managed workloads or resolved issues in past roles. This will highlight your proactive approach and make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Repairs Planning Officer - Social Housing in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social housing repairs planning. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your proactive approach can benefit our team. Keep it friendly and professional, just like us!
Show Off Your IT Skills: Since we use housing management systems, it’s important to mention any relevant IT skills you have. If you’ve worked with similar systems before, let us know how you’ve used them to improve efficiency or customer service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Michael Page (UK)
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing repairs planning. Familiarise yourself with the processes around voids, damp & mould, and major repairs. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss how you've managed workloads in the past. Bring examples of how you've scheduled repairs or handled multiple tasks simultaneously. This will demonstrate your ability to thrive in a busy environment.
✨Communicate Like a Pro
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. Think about how you would explain complex issues to customers or colleagues, and be ready to showcase your customer service experience during the interview.
✨Be Ready to Problem-Solve
Prepare for situational questions that test your problem-solving skills. Think of scenarios where you've had to make quick decisions or resolve conflicts. Highlight your proactive approach and how you ensure compliance with health standards while managing repairs.
