At a Glance
- Tasks: Provide technical support and ensure high availability of production applications.
- Company: Join a stable financial services organisation committed to innovation and excellence.
- Benefits: Competitive salary, bonus package, and opportunities for professional development.
- Other info: Collaborative environment with opportunities for knowledge sharing and career growth.
- Why this job: Make a real impact in tech while working with cutting-edge systems like Kapiti and AS/400.
- Qualifications: 5+ years in technology with a focus on customer service and financial services expertise.
The predicted salary is between 50000 - 90000 £ per year.
3 days on site are essential per week. Must have Kapiti and AS/400 detailed knowledge.
About Our Client: This opportunity is within a large organisation in the financial services industry, renowned for its stability and commitment to providing comprehensive solutions. The company is dedicated to innovation and excellence in its technology department.
Core Responsibilities:
- Provide technical support for assigned production applications, ensuring high levels of availability, reliability, integrity, and stability.
- Take full ownership of production issues and drive timely resolution using established processes and methodologies.
- Work closely with business users, internal technology teams, and vendors to investigate and resolve incidents.
- Maintain technical support documentation, operational runbooks, and disaster recovery (DR) materials.
- Follow change-management procedures, including packaging, testing, approvals, and installation verification.
- Participate in rostered after-hours on-call support and work to eliminate recurring issues through root-cause remediation.
- Support capacity planning and ongoing performance management.
- Assist project teams (local and global) with new software releases and deployments.
- Ensure DR and business continuity procedures are defined, communicated, implemented, and routinely validated.
- Schedule and perform regular system maintenance to ensure optimal performance.
- Manage incidents, requests, and tasks through service-management tools, ensuring timely and effective handling.
- Contribute to process improvements and automation initiatives.
- Identify opportunities to enhance supportability, reliability, and cost efficiency of existing systems.
The Successful Applicant:
Project Responsibilities:
- Ensure smooth transition of project deliverables into BAU support, including documentation, knowledge transfer, and handover activities.
Additional Responsibilities:
- Promote knowledge sharing and reuse across supported applications.
- Manage vendor relationships, including issue escalation, enhancement discussions, and release verification.
- Work with the Service Desk to support reporting and monitoring of key service metrics (e.g., outages, resolution times, recurring issues).
- Conduct regular service review meetings with stakeholders.
- Adhere to organisational policies, industry standards, and all relevant compliance requirements.
- Maintain up-to-date training records and pursue ongoing professional development.
- Communicate effectively with both technical and non-technical audiences across all levels of the organisation.
- Collaborate flexibly and supportively with colleagues across technology and business teams to ensure smooth operations.
It is expected that the role holder will most likely have the following qualifications and experience:
- 5 years + of experience in Technology.
- Customer focussed experience.
- Highly experienced technology professional and preferably with strong specialised understanding of the financial services industry.
- Kapiti and AS/400 detailed knowledge.
What's on Offer: Competitive salary ranging from £50,000 to £90,000 per annum. Additional bonus and benefits package.
Kapiti / Equation Developer in City of London employer: Michael Page (UK)
Join a leading organisation in the financial services sector that prioritises innovation and excellence within its technology department. With a strong commitment to employee growth, you will benefit from a collaborative work culture that encourages knowledge sharing and professional development. Located in a stable environment, this role offers competitive salaries and a comprehensive benefits package, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Kapiti / Equation Developer in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services industry and let them know you're on the hunt for a Kapiti/Equation Developer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your Kapiti and AS/400 knowledge. Make sure you can confidently discuss your experience and how it relates to the core responsibilities of the role. We want you to shine when it comes to technical questions!
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! Be ready to share examples of how you've tackled production issues in the past. This will demonstrate your ability to take ownership and drive timely resolutions, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Kapiti/Equation Developer position!
We think you need these skills to ace Kapiti / Equation Developer in City of London
Some tips for your application 🫡
Show Off Your Kapiti and AS/400 Skills:Make sure to highlight your detailed knowledge of Kapiti and AS/400 in your application. We want to see how your experience aligns with the technical requirements, so don’t hold back on showcasing your expertise!
Tailor Your Application:Take a moment to customise your CV and cover letter for this role. Use the job description as a guide and reflect on how your past experiences relate to the responsibilities listed. This helps us see why you’re the perfect fit!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s relevant. Make it easy for us to understand your qualifications and what you bring to the table.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Michael Page (UK)
✨Know Your Kapiti and AS/400 Inside Out
Make sure you brush up on your Kapiti and AS/400 knowledge before the interview. Be ready to discuss specific features, functionalities, and any recent updates or challenges you've faced while working with these technologies. This will show that you're not just familiar but truly knowledgeable.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled production issues in the past. Think about times when you took ownership of a problem and drove it to resolution. Highlight your ability to work with different teams and stakeholders to resolve incidents effectively.
✨Showcase Your Documentation Skills
Since maintaining technical support documentation is key, be ready to talk about your experience with operational runbooks and disaster recovery materials. Bring examples if possible, and explain how you ensure that documentation is clear and useful for both technical and non-technical audiences.
✨Emphasise Collaboration and Communication
This role requires working closely with various teams, so be prepared to discuss how you foster collaboration. Share experiences where you’ve successfully communicated complex technical information to non-technical stakeholders, and how you’ve built strong relationships with vendors and colleagues.
