Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage IT systems, troubleshoot issues, and provide tech support to staff.
- Company: Reputable tech and telecoms company with a focused team.
- Benefits: Competitive salary, permanent role, and opportunities for professional growth.
- Why this job: Join a growing team and make a real impact in the tech industry.
- Qualifications: Strong IT knowledge, troubleshooting skills, and experience with Microsoft 365.
- Other info: 5 days onsite in Castleford with potential for career advancement.
The predicted salary is between 35000 - 45000 £ per year.
5 days onsite in Castleford
Joining a growing and established team
About Our Client
The company is a reputable organisation within the technology and telecoms sector. It operates as a small-sized business, offering specialised services and solutions to its clients.
Responsibilities
- Manage and maintain the organisation's IT systems and infrastructure.
- Monitor system performance and troubleshoot issues to minimise downtime.
- Ensure data security and implement necessary protocols and updates.
- Provide technical support and assistance to staff across departments.
- Oversee software and hardware installation, upgrades, and maintenance.
- Develop and maintain IT policies and documentation.
- Collaborate with external vendors for specialised IT services.
- Plan and implement IT projects to meet business objectives.
Qualifications
- Strong knowledge of IT systems, networks, and infrastructure.
- Experience with troubleshooting and resolving technical issues efficiently.
- Proven experience supporting Microsoft 365 environments.
- Experience with Azure, 365, Intune.
- Experience working on projects.
- Proficiency in managing data security and implementing updates.
- Ability to provide support and guidance to team members effectively.
- Familiarity with software and hardware installation and maintenance.
- Capability to manage IT projects from planning to execution.
- Excellent organisational and problem-solving skills.
Benefits
- Competitive salary ranging from £35,000 to £45,000 GBP.
- A permanent role within the technology and telecoms industry.
- 5 days onsite in Castleford.
- Opportunities to work in a small-sized organisation with a focused team.
- Potential for professional development and growth.
If you are an experienced 2nd line IT Support looking to grow your career in technology, we encourage you to apply for this exciting opportunity.
2nd line IT Support in Castleford employer: Michael Page (UK)
Contact Detail:
Michael Page (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd line IT Support in Castleford
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in IT support. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a list of projects you've worked on, especially those involving Microsoft 365 and Azure. This will help you stand out during interviews and showcase your hands-on experience.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on common IT support scenarios and how you’d troubleshoot them—this will boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace 2nd line IT Support in Castleford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with IT systems and troubleshooting. We want to see how your skills match the job description, so don’t be shy about showcasing your Microsoft 365 and Azure expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. Keep it friendly and professional, just like us at StudySmarter.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love seeing candidates who can think on their feet and resolve problems efficiently, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Michael Page (UK)
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT systems, networks, and infrastructure. Be ready to discuss your experience with troubleshooting technical issues, especially in Microsoft 365 environments. The more specific examples you can provide, the better!
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've successfully resolved issues or improved processes. Think about times when you managed to minimise downtime or enhance data security. This will demonstrate your ability to think on your feet and tackle challenges head-on.
✨Familiarise Yourself with the Company
Research the company’s services and solutions within the technology and telecoms sector. Understanding their business model and how your role fits into their objectives will help you tailor your responses and show genuine interest during the interview.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about their IT projects, team dynamics, or opportunities for professional development. This shows that you're not just interested in the job, but also in how you can contribute to their success.
