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For Companies At a Glance
- Tasks: Lead a dynamic showroom team, manage sales calls, and provide exceptional customer service.
- Company: Join a supportive luxury trades company with a focus on high standards and client satisfaction.
- Benefits: Enjoy a competitive salary, generous holiday allowances, and employee discounts.
- Why this job: Be part of a fast-paced environment where your leadership can shine and make a difference.
- Qualifications: 2+ years in sales, strong organisational skills, and a passion for interiors.
- Other info: Opportunities for personal growth and wellbeing initiatives available.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced team leader in the tiles space? Happy to work some weekends?
About Our Client
The hiring company is a medium-sized enterprise within the luxury trades servicing industry, offering a supportive and professional work environment. They are dedicated to providing exceptional service to their clients and maintaining high standards in all aspects of their business.
Job Description
- Answering incoming sales calls
- Making outbound calls to our customer database
- Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
- Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
- Updating the CRM system with relevant client information and daily activity
- Arranging samples to be dispatched
- Welcoming customers to the showroom and building relationships with clients, ensuring a professional and friendly welcome is always received
- Problem resolution
- Handle customer complaints
- Guide the sales team in closing sales
- Assist with new starter inductions and training
The Successful Applicant
- Experience in a sales environment
- Experience in the luxury goods market (desirable)
- Knowledge of interiors (desirable)
- Extremely well organised and able to prioritise tasks
- Enthusiastic and hands on - this is a busy, fast-paced company
- Self-motivated with the ability to inspire those around you
- Strong customer focus
- Excellent communicator
- Minimum of 2 years sales experience
- Must have experience in using a CRM
- Familiar with Microsoft Office
What's on Offer
- A great place to work with a friendly and welcoming team
- Competitive salary package
- Employee assistance program
- Competitive holiday allowances with the option to buy holiday
- Enhanced parental leave
- Company pension
- Healthcare cash plan provided by Simply Health
- Employee and friends and family discount on Quorn Stone products
- Employee wellbeing initiatives with Mental Health First Aiders available across the business
- 2 volunteering days each year
Showroom Team Leader in Bury St Edmunds employer: Michael Page (UK)
Contact Detail:
Michael Page (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Team Leader in Bury St Edmunds
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent projects. This way, when you walk into that showroom, you can chat confidently about how your experience aligns with their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly face can make all the difference when it comes to landing that team leader role.
✨Tip Number 3
Show off your personality during interviews! The hiring company is looking for someone enthusiastic and hands-on, so let your passion for interiors and customer service shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Showroom Team Leader in Bury St Edmunds
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your experience in sales and team leadership, especially in the luxury goods market. We want to see how your background aligns with our needs, so don’t hold back on those relevant details!
Tailor Your Application: Take a moment to customise your application for the Showroom Team Leader role. Use keywords from the job description to show us you understand what we’re looking for and how you fit into our team.
Be Personable: Since this role involves a lot of customer interaction, let your personality shine through in your application. We love candidates who can communicate well and build relationships, so don’t be afraid to show us your friendly side!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Michael Page (UK)
✨Know Your Stuff
Make sure you brush up on your knowledge of tiles and interiors. Familiarise yourself with the latest trends and products in the luxury goods market. This will not only help you answer questions confidently but also show your passion for the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team, resolved conflicts, or improved sales performance. This will demonstrate your ability to inspire and manage others effectively.
✨Customer Focus is Key
Be ready to discuss how you handle customer complaints and ensure outstanding service. Share stories that highlight your problem-solving skills and your commitment to building strong relationships with clients. This is crucial for a role that revolves around customer interaction.
✨Get Familiar with Their CRM
Since experience with a CRM system is a must, do some research on common CRMs used in the industry. If you have experience with a specific system, be prepared to discuss how you used it to enhance sales processes and customer relationships.
