At a Glance
- Tasks: Assist customers with queries via phone and email, providing product information and resolving complaints.
- Company: A friendly retail company in Birmingham with a supportive team atmosphere.
- Benefits: Weekly pay and a central office location for easy access.
- Why this job: Kickstart your career in customer service and develop valuable communication skills.
- Qualifications: Strong communication and problem-solving skills are a must.
The predicted salary is between 13 - 16 £ per hour.
A small-sized retail company based in Birmingham is looking for a Customer Service Advisor for an immediate start in a temporary role. The successful candidate will respond to customer queries via phone and email, provide detailed information about products and services, and resolve complaints professionally. Strong communication and problem-solving skills are essential. This role offers weekly pay and a central office location.
Temp Customer Service Advisor – Immediate Start in Birmingham employer: Michael Page (UK)
Contact Detail:
Michael Page (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temp Customer Service Advisor – Immediate Start in Birmingham
✨Tip Number 1
Make sure you know the company inside out! Research their products and services so you can chat confidently about them during your interview. It shows you're genuinely interested and ready to help customers.
✨Tip Number 2
Practice your communication skills! Role-play common customer scenarios with a friend or family member. This will help you think on your feet and respond to queries like a pro when it counts.
✨Tip Number 3
Don’t underestimate the power of a follow-up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply through our website! We make it super easy for you to find roles that suit your skills. Plus, it’s a great way to stay updated on new opportunities as they come up!
We think you need these skills to ace Temp Customer Service Advisor – Immediate Start in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you're the perfect fit for the Customer Service Advisor role and how you can help us provide top-notch service.
Show Off Your Communication Skills: Since strong communication is key, make sure your application is clear and concise. We love a well-structured application that reflects your ability to communicate effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the quickest way for us to get your application and start the conversation about your future with us!
How to prepare for a job interview at Michael Page (UK)
✨Know the Company
Before your interview, take some time to research the retail company. Understand their products, services, and customer service philosophy. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Practice Common Scenarios
As a Customer Service Advisor, you'll likely face various customer queries and complaints. Prepare for common scenarios by practising how you would handle them. Think about how you can demonstrate your problem-solving skills effectively during the interview.
✨Showcase Your Communication Skills
Strong communication is key for this role. During the interview, focus on speaking clearly and confidently. Use examples from your past experiences to illustrate how you've successfully communicated with customers or resolved issues.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or what success looks like in this role. This shows your enthusiasm and helps you determine if the company is the right fit for you.