At a Glance
- Tasks: Troubleshoot technical issues and guide customers to ensure top-notch service.
- Company: Global software house in Birmingham with a focus on innovation.
- Benefits: Starting salary of £38,000 - £40,000, private medical insurance, and development programmes.
- Why this job: Join a dynamic team and make a real difference in customer support.
- Qualifications: At least 2 years of technical support experience and strong communication skills.
- Other info: Hybrid role offering flexibility and opportunities for professional growth.
The predicted salary is between 38000 - 40000 £ per year.
A global software house in Birmingham seeks an Application Support Specialist to join their team. This hybrid role involves troubleshooting technical issues, guiding customers, and ensuring excellent service.
Candidates should have at least 2 years of experience in technical support and strong communication skills.
Furthermore, a starting salary of £38,000 - £40,000 is offered, along with benefits like private medical insurance and development programs.
Hybrid Application Support Specialist – SaaS (SQL/Linux) in Birmingham employer: Michael Page (UK)
Contact Detail:
Michael Page (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Application Support Specialist – SaaS (SQL/Linux) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your SQL and Linux skills. We want to show them we’re not just good on paper but can also tackle real-world problems with confidence.
✨Tip Number 3
Practice common interview questions, especially those related to customer service and troubleshooting. We need to demonstrate our strong communication skills and how we handle tricky situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows we’re serious about joining their team.
We think you need these skills to ace Hybrid Application Support Specialist – SaaS (SQL/Linux) in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical support, especially with SQL and Linux. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about application support and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since this role involves guiding customers, it’s crucial to demonstrate your strong communication skills. Whether it’s in your CV or cover letter, give examples of how you’ve effectively communicated technical information in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us. Plus, it’s super easy!
How to prepare for a job interview at Michael Page (UK)
✨Know Your Tech Inside Out
Make sure you brush up on your SQL and Linux skills before the interview. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your practical experience and problem-solving abilities.
✨Communicate Clearly
Since strong communication skills are a must for this role, practice explaining technical concepts in simple terms. You might be asked to guide a customer through a solution, so demonstrating your ability to communicate effectively is key.
✨Research the Company
Familiarise yourself with the global software house's products and services. Understanding their customer base and the challenges they face will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their development programs or how they measure success in the Application Support team. It shows you're engaged and keen to learn more about the company culture.