Application Support Specialist - Swift & Payments

About Our Client

The client is a global financial services platform.

Job Description

Responsibilities:

• Provide support for Swift Payments and Swift Messaging applications to both internal and external stakeholders.
• Offer second- and third-line application support for Swift-related infrastructure.
• Manage incidents, troubleshoot issues, and drive resolutions in a timely manner.
• Perform system analysis and implement new Swift-related applications and updates.
• Ensure compliance with ITIL standards for incident and change management.
• Serve as the liaison between the technology department and business teams to communicate system updates and changes.
• Maintain and update technical documentation, including workflows and system processes.
• Manage vendor relationships and oversee system upgrades and implementations.
• Monitor and report on Swift transaction volumes and system performance.

The Successful Applicant

Skills and Experience:

• Strong experience in Swift Payments and Swift Messaging infrastructure .
• Solid background in Windows and Linux/Unix OS , including one of the following: SQL, PostgreSQL, MongoDB, Oracle.
• Experience with scripting languages (PowerShell, Python).
• Proven ability to work under high-pressure conditions with a structured and analytical approach.
• Experience in financial services, preferably in payments, settlements, or treasury operations .
• Understanding of ITIL framework and change management processes.
• Excellent documentation, communication, and organizational skills.
• Experience in technical onboarding of new APIs and systems .
• Desirable: Knowledge of Fix Messaging protocol and market connectivity protocols for global financial institutions.

This role is ideal for someone with a strong technical background in Swift Payments , coupled with excellent problem-solving skills and the ability to work effectively in a dynamic environment.

What\’s on Offer

Up to £90,000 per annum + Bonus
3 days on site in Central London
3 Stage Process

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