- Our client is looking for a temp Customer Service temp
- A leader in their field
About Our Client
The organisation operates in the retail industry in Fife
Job Description
- Respond to customer enquiries clearly and professionally through agreed communication channels.
- Provide accurate information to help customers resolve queries quickly.
- Record customer contacts and update relevant information to maintain clear service records.
- Follow up outstanding enquiries to ensure customers receive a timely response.
- Work with colleagues to share information and support a consistent customer experience.
- Handle customer concerns in a calm and practical way, seeking an appropriate resolution.
- Manage daily customer service tasks to help the Customer Service department run smoothly.
The Successful Applicant
A successful 'Customer Service Agent' should have:
- Experience handling customer enquiries and providing clear information.
- The ability to communicate professionally with customers and colleagues.
- Good attention to detail when recording customer information.
- The ability to manage several enquiries and follow-ups in an organised way.
- A practical approach to resolving customer queries.
- Confidence using standard systems to record and review customer contacts.
What's on Offer
- Temporary contract.
- Hourly pay of £13 - 16 dependent on the level of experience.
- Customer Service Agent position based in Fife
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Customer Service Agent in Addlestone employer: Michael Page (UK)
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