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For Companies At a Glance
- Tasks: Manage online retail customers and build long-term relationships in the luxury interior design sector.
- Company: Join a leading luxury interior design and furniture company with a focus on innovation.
- Benefits: Competitive salary, professional growth opportunities, and a supportive team environment.
- Why this job: Be part of a dynamic team and make an impact in the eCommerce space.
- Qualifications: B2B account management experience, strong communication skills, and a passion for interiors.
- Other info: Office-based role in Accrington with a two-stage interview process.
The predicted salary is between 19800 - 33000 £ per year.
Luxury Interior Design/Furniture Company | Office Based - Accrington
Manage online customers with trading terms and commercials.
About Our Client
My client is an outstanding business within Interior Design/Furniture, with a focus on innovation and excellence. They are committed to delivering quality products and services while fostering a supportive working environment.
Job Description
- Account Management: Build and nurture long‑term relationships with a portfolio of online retail customers - primarily independents and interior designers with online storefronts.
- Upholding Standards: Monitor and address breaches of trading terms, marketing guidelines, brand representation, and online presentation.
- Setting Expectations: Clearly communicate the standards and criteria required to retail the Company's products online.
- Guidance & Support: Provide coaching, advice, and structured feedback to customers - we carefully assess each partner to ensure brand compatibility.
- Commercial Development: Work with customers to further grow their accounts while maintaining premium brand positioning.
- Data & Insights: Analyse sales and performance data to inform decisions, identify opportunities, and strengthen trading relationships.
- Negotiation: Apply strong negotiation skills to uphold commercial and brand requirements.
- Cross‑Functional Collaboration: Work closely with the Sales Director, to whom this role reports, as well as colleagues managing regional accounts.
Your remit will cross ALL customers who want to retail online!
The Successful Applicant
- Strong B2B account management experience, ideally with an e‑commerce element.
- Excellent communication and negotiation skills.
- High commercial awareness and an ability to uphold premium brand standards.
- Passion for interiors - interior design background is highly desirable, but a strong personal interest is equally valued.
- Confident analysing data to support decision-making.
- Someone who builds trusted, long‑term customer relationships and enjoys a consultative approach.
What's on Offer
- £33,000 Basic
- Office Based, Accrington
- Opportunities for professional growth within the retail industry.
- Be part of a supportive and innovative team in Accrington.
If you are ready to take the next step in your career as a Business Development Exec - eCommerce, we encourage you to apply today!
2 Stage Interview Process: 1st Teams, 2nd F2F
eCommerce Executive - eRetailers in Accrington employer: Michael Page (UK)
Contact Detail:
Michael Page (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce Executive - eRetailers in Accrington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research the company and its products inside out. Show them you’re not just another candidate; you’re genuinely interested in their brand and what they stand for.
✨Tip Number 3
Practice your negotiation skills. Since this role involves a lot of commercial development, being able to confidently discuss terms and conditions will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace eCommerce Executive - eRetailers in Accrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the eCommerce Executive role. Highlight your B2B account management experience and any relevant e-commerce work to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about interior design and how your background aligns with our brand. Show us your personality and enthusiasm for the role!
Showcase Your Data Skills: Since analysing sales and performance data is key, mention any experience you have with data analysis. We want to see how you can use insights to drive decisions and strengthen relationships.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from our team!
How to prepare for a job interview at Michael Page (UK)
✨Know Your Product Inside Out
Before the interview, make sure you understand the luxury interior design and furniture market. Familiarise yourself with the company's products, their unique selling points, and how they stand out from competitors. This knowledge will help you demonstrate your passion for interiors and show that you're genuinely interested in the role.
✨Showcase Your Account Management Skills
Prepare examples from your past experience where you've successfully managed B2B accounts, especially in e-commerce. Highlight specific instances where you built long-term relationships, upheld brand standards, or negotiated terms. This will illustrate your ability to thrive in a role that requires strong account management skills.
✨Be Data-Driven
Since the role involves analysing sales and performance data, come prepared with examples of how you've used data to inform decisions in previous roles. Discuss any tools or methods you’ve used to analyse data and how those insights led to successful outcomes. This will show your analytical skills and commercial awareness.
✨Practice Your Communication Style
Given the importance of clear communication in this role, practice articulating your thoughts on how to set expectations and provide guidance to customers. Role-play potential scenarios where you might need to coach a client or address a breach of trading terms. This will help you convey confidence and clarity during the interview.
