Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide critical technical support and troubleshoot hardware/software issues in a fast-paced environment.
- Company: Reputable recruitment agency in the Financial Services sector.
- Benefits: Competitive day rate of £220 to £275, with potential for growth.
- Why this job: Join a dynamic team and enhance your IT skills in a thriving industry.
- Qualifications: 5+ years in IT support, experience with trading applications, strong problem-solving abilities.
- Other info: Exciting opportunity to work in London with a focus on career advancement.
A reputable recruitment agency in the Financial Services industry is seeking an experienced 2nd Line Support professional to provide critical technical assistance in London. The role includes delivering support for Windows environments and troubleshooting hardware and software issues.
Ideal candidates will have:
- Over 5 years of experience in IT support
- Familiarity with trading applications
- Strong problem-solving skills
This position offers a competitive day rate ranging from £220 to £275 inside IR35.
2nd Line IT Support – Financial Services, London employer: Michael Page (UK)
Contact Detail:
Michael Page (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line IT Support – Financial Services, London
✨Tip Number 1
Network like a pro! Reach out to your connections in the Financial Services sector and let them know you're on the lookout for a 2nd Line IT Support role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Brush up on your technical skills! Make sure you're well-versed in Windows environments and familiar with trading applications. Consider doing some quick online courses or tutorials to refresh your knowledge before interviews.
✨Tip Number 3
Practice your problem-solving skills! Prepare for common troubleshooting scenarios you might face in the role. We recommend running through some mock scenarios with a friend or colleague to sharpen your responses.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities listed, and applying directly can give you a better chance of getting noticed. Plus, it’s super easy to keep track of your applications all in one place!
We think you need these skills to ace 2nd Line IT Support – Financial Services, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 2nd Line IT Support, especially in financial services. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting prowess!
Showcase Relevant Experience: If you've worked with trading applications or in Windows environments, let us know! We love seeing candidates who can demonstrate their hands-on experience and problem-solving skills in similar settings.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We appreciate a personal touch, so feel free to share your passion for IT support and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Michael Page (UK)
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows environments and any trading applications relevant to the role. Be prepared to discuss specific troubleshooting scenarios you've encountered in the past, as this will showcase your hands-on experience.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to walk through your thought process when tackling technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting how you effectively resolved problems in previous roles.
✨Research the Company Culture
Understanding the company’s values and culture can give you an edge. Look into their approach to IT support and financial services, and think about how your experience aligns with their mission. This will help you tailor your responses and demonstrate your enthusiasm for the role.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare insightful questions to ask your interviewers. Inquire about the team dynamics, the tools they use for support, or how they handle high-pressure situations. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
