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For Companies At a Glance
- Tasks: Manage customer orders and communicate with Korean-speaking clients to resolve issues.
- Company: Join a leading global tech and telecoms company known for innovation and customer satisfaction.
- Benefits: Enjoy flexible working hours and gain valuable industry experience in a supportive team culture.
- Why this job: This role offers a fast-paced environment and the chance to enhance your customer service skills.
- Qualifications: Fluency in Korean and English, with experience in customer service or order processing required.
- Other info: Proficiency in Microsoft Office and a proactive approach are essential for success.
The predicted salary is between 30000 - 42000 £ per year.
About Our Client
This role is with a large organisation in the technology & telecoms industry, known for its innovative products and commitment to customer satisfaction. The company operates globally and offers a professional and fast-paced working environment.
Job Description
- Manage customer orders and ensure accurate processing within specified timelines.
- Communicate effectively with Korean-speaking clients to address queries and resolve issues.
- Coordinate with internal departments to ensure timely delivery of products or services.
- Monitor inventory levels and update clients on stock availability.
- Prepare and maintain detailed reports on customer fulfilment activities.
- Support the team with administrative tasks as needed.
- Ensure compliance with company policies and procedures in all tasks.
- Proactively identify opportunities to improve customer satisfaction and streamline processes.
The Successful Applicant
A successful Korean Speaking Customer Fulfilment professional should have:
- Fluency in both Korean and English, with excellent written and verbal communication skills.
- Experience in customer service, order processing, or a related field.
- Excellent skills
- Strong organisational skills and attention to detail.
- Ability to work effectively in a fast-paced environment.
- Proficiency in using Microsoft Office and other relevant software tools.
- A proactive and solution-oriented approach to problem-solving.
- Familiarity with the technology & telecoms industry is advantageous.
What\’s on Offer
- Ongoing temporary role offering flexibility and valuable industry experience.
- Exposure to a professional and fast-paced working environment.
- Supportive team culture and collaborative work environment.
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Ongoing Contract- Korean Speaking Customer Fulfillment employer: Michael Page (UK)
Contact Detail:
Michael Page (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ongoing Contract- Korean Speaking Customer Fulfillment
✨Tip Number 1
Familiarise yourself with the technology and telecoms industry. Research current trends, key players, and common customer issues to demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your Korean and English communication skills. Engage in conversations or role-play scenarios that mimic customer interactions to build confidence in addressing queries effectively.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed customer orders or resolved issues in previous roles. Be ready to discuss specific situations where you improved processes.
✨Tip Number 4
Network with professionals in the customer service and fulfilment sectors. Attend industry events or join online forums to connect with others who can provide insights or referrals for opportunities.
We think you need these skills to ace Ongoing Contract- Korean Speaking Customer Fulfillment
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your fluency in Korean and English, as well as any relevant experience in customer service or order processing. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer satisfaction and your proactive approach to problem-solving. Mention your familiarity with the technology and telecoms industry, if applicable, and explain why you are a great fit for this role.
Highlight Relevant Skills: In your application, emphasise your organisational skills and attention to detail. Provide examples of how you've successfully managed customer orders or resolved client issues in the past.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Michael Page (UK)
✨Showcase Your Language Skills
Since this role requires fluency in both Korean and English, be prepared to demonstrate your language proficiency during the interview. You might be asked to switch between languages or answer questions in Korean, so practice speaking clearly and confidently.
✨Highlight Relevant Experience
Discuss your previous experience in customer service or order processing. Be specific about your roles and responsibilities, and how they relate to the tasks mentioned in the job description. Use examples to illustrate your problem-solving skills and ability to work in a fast-paced environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle customer queries and resolve issues. Think of examples from your past experiences where you successfully managed customer expectations or improved satisfaction, and be ready to share these stories.
✨Demonstrate Organisational Skills
The role requires strong organisational skills and attention to detail. Be prepared to discuss how you manage your workload, prioritise tasks, and ensure accuracy in your work. You could mention any tools or methods you use to stay organised and efficient.
