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- Tasks: Manage properties, liaise with tenants, and ensure high maintenance standards.
- Company: Join a well-established property management company focused on quality and customer satisfaction.
- Benefits: Enjoy competitive pay, travel allowances, and flexible part-time hours.
- Why this job: Make a real impact in housing while developing your skills in a supportive environment.
- Qualifications: A degree in housing or related fields is preferred; experience is valued too.
- Other info: Part-time role with 21 hours per week and occasional evening meetings.
The predicted salary is between 28800 - 48000 £ per year.
The Housing Services officer will be responsible for managing and coordinating properties within the client portfolio. This includes liaising with management committees and tenants, handling day-to-day issues, ensuring that properties are maintained to a high standard and providing support to co-operative management committees and attending their meetings.
As the Housing Services Officer, you will:
- Oversee and manage the property portfolio effectively.
- Coordinate with maintenance teams to ensure timely repairs and maintenance.
- Address tenant queries and concerns promptly.
- Maintain accurate property records and documentation.
- Conduct regular property inspections to ensure compliance with health and safety regulations.
- Collaborate with the property team to develop and implement property management strategies.
- Handle rent collections and ensure timely payments.
- Assist in the preparation of annual budgets and reports.
- Support with allocation of properties.
- Support day-to-day management of properties in the client's portfolio.
A successful Housing Services Officer should have:
- A housing degree or in a similar field such as social work, public administration, or property management. If no degree, other housing qualifications or housing experience will be taken into consideration.
- Previous experience in a similar role within a housing association or local authority.
- Knowledge of Co-operative Housing, voluntary management committees or similar is desirable but not essential.
- Excellent communication and interpersonal skills.
- Knowledge of housing legislation and regulations.
- Ability to work independently and manage a diverse workload.
- Will need to be happy to work on a part-time basis which will be 21 hours per week with some out of hours meetings too.
- The ability to be in an office in Kent on a regular basis and also travelling to London for meetings in and out of standard working hours.
For the successful Housing Services Officer is a competitive salary, dependent on experience. Supplement for evening meeting attendance and meal allowance when travelling from Kent to London.
Housing Services Officer employer: Michael Page (UK)
Contact Detail:
Michael Page (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Services Officer
✨Tip Number 1
Familiarise yourself with the specific housing legislation and regulations relevant to the role. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the industry.
✨Tip Number 2
Network with professionals in the property management sector, especially those who have experience in co-operative housing or local authorities. Attend relevant events or join online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed tenant issues or coordinated property maintenance. Having concrete examples ready will showcase your problem-solving skills and experience in a similar role.
✨Tip Number 4
Be ready to demonstrate your organisational skills and ability to manage a diverse workload. Consider preparing a brief overview of how you prioritise tasks and handle multiple responsibilities, as this is crucial for the Housing Services Officer position.
We think you need these skills to ace Housing Services Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management or housing services. Emphasise any previous roles where you managed properties, liaised with tenants, or worked with management committees.
Craft a Strong Cover Letter: In your cover letter, express your passion for housing services and customer satisfaction. Mention specific examples of how you've successfully handled tenant queries or coordinated maintenance efforts in the past.
Highlight Relevant Qualifications: Clearly state your qualifications, especially if you have a degree in housing, social work, or public administration. If you lack a degree, focus on your practical experience and any relevant certifications.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your interpersonal skills. This could include experiences where you resolved conflicts or effectively communicated with diverse groups.
How to prepare for a job interview at Michael Page (UK)
✨Showcase Your Relevant Experience
Make sure to highlight any previous roles you've had in housing management or related fields. Discuss specific examples of how you've successfully managed properties, handled tenant issues, or collaborated with committees.
✨Demonstrate Your Communication Skills
As a Housing Services Officer, you'll need excellent communication skills. Prepare to discuss how you've effectively communicated with tenants and management teams in the past, and be ready to showcase your interpersonal skills during the interview.
✨Familiarise Yourself with Housing Legislation
Brush up on relevant housing legislation and regulations before the interview. Being knowledgeable about these topics will show that you're serious about the role and understand the legal framework within which you'll be working.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the company's approach to property management and tenant relations. This not only shows your interest in the role but also helps you gauge if the company aligns with your values and career goals.
