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- Tasks: Manage and maintain CISCO/Teams telephony systems while providing technical support.
- Company: Innovative tech company known for excellent customer service.
- Benefits: Competitive day rate, paid travel, and potential fixed-term contract.
- Why this job: Join a dynamic team and work on exciting telephony migration projects.
- Qualifications: Proven expertise in CISCO/Teams systems and strong problem-solving skills.
- Other info: Opportunity for travel across Europe and excellent career growth.
The predicted salary is between 36000 - 60000 £ per year.
This is a CISCO to Teams telephony migration contract, site based 1-2 days per week in Plymouth. Some travel to Europe is also required.
Client Details
This contract opportunity is a Telephony migration with 1-2 days per week in Plymouth and occasional travel to Europe. The company is known for its innovative approach to technology and commitment to providing excellent service to its customers.
Description
- Manage and maintain CISCO/Teams telephony systems to ensure optimal performance.
- Provide technical support and resolve issues related to telephony systems.
- Collaborate with the technology department to implement telephony solutions.
- Monitor system performance and carry out regular updates and maintenance.
- Document telephony system configurations and changes accurately.
- Assist in the deployment of new telephony technologies and solutions.
- Ensure compliance with industry standards and organisational policies.
- Train team members on the effective use of telephony systems where required.
TECH STACK
- Microsoft Teams & Telephony
- Cisco CUCM & Jabber
- Cisco IOS Gateways
- VOIP
- Genesys Cloud Contact Centre solutions
- Call recording software
- Windows (Desktop & Server)
- Network support/administration - good understanding of protocols and security - IP, LAN/WAN, QoS, VLAN, DNS, DHCP, VPN configuration
- Understanding of norms and protocols: SIP, RTP, H.323
Profile
- Proven expertise in CISCO/Teams telephony systems.
- Strong problem-solving skills and technical understanding.
- Experience working within the technology department in a similar role.
- Ability to work collaboratively and communicate technical information clearly.
- Familiarity with maintaining and upgrading telephony solutions.
- A proactive approach to improving system performance and reliability.
Job Offer
- Competitive day rate (on application)
- Duration until end of July 2026
- Inside IR35 - but can offer salary Fixed term contract if preferred
- Paid travel and expenses
Telephony Engineer employer: Michael Page Technology
Contact Detail:
Michael Page Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telephony Engineer
✨Tip Number 1
Network, network, network! Reach out to your connections in the tech industry, especially those who work with telephony systems. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your CISCO and Teams knowledge. Be ready to discuss specific projects you've worked on and how you tackled challenges. We want to see your problem-solving skills in action!
✨Tip Number 3
Showcase your technical skills through practical examples. If you’ve implemented a telephony solution or improved system performance, share those stories. We love hearing about real-world applications of your expertise!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our innovative team.
We think you need these skills to ace Telephony Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CISCO and Teams telephony systems. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your problem-solving skills and any experience with telephony migrations to grab our attention.
Show Off Your Technical Skills: When filling out your application, be specific about your technical skills. We love seeing familiarity with protocols like SIP and RTP, so make sure to include those details to stand out from the crowd!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Michael Page Technology
✨Know Your Tech Stack
Make sure you’re well-versed in the tech stack mentioned in the job description. Brush up on your knowledge of CISCO, Microsoft Teams, and VOIP technologies. Being able to discuss specific tools like CUCM, Jabber, and Genesys Cloud will show that you’re not just familiar but also ready to hit the ground running.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about times when you resolved telephony system problems or improved performance. This will demonstrate your strong problem-solving skills and technical understanding, which are crucial for this role.
✨Communicate Clearly
Practice explaining complex technical concepts in simple terms. You might need to train team members or collaborate with non-technical staff, so being able to communicate clearly is key. Consider doing mock interviews with a friend to refine your communication style.
✨Be Proactive About Improvements
Think of ways you can improve telephony systems based on your previous experiences. Be ready to discuss any proactive measures you've taken in past roles to enhance system performance and reliability. This shows that you’re not just reactive but also forward-thinking.
