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- Tasks: Manage and optimise CISCO/Teams telephony systems while providing technical support.
- Company: Innovative tech company known for excellent customer service.
- Benefits: Competitive day rate, paid travel, and potential fixed-term contract.
- Why this job: Join a dynamic team and enhance your skills in cutting-edge telephony technology.
- Qualifications: Proven expertise in CISCO/Teams systems and strong problem-solving skills.
- Other info: Opportunity for travel across Europe and career growth until July 2026.
The predicted salary is between 36000 - 60000 £ per year.
This is a CISCO to Teams telephony migration contract, site based 1-2 days per week in Plymouth. Some travel to Europe is also required.
Client Details: This contract opportunity is a Telephony migration with 1-2 days per week in Plymouth and occasional travel to Europe. The company is known for its innovative approach to technology and commitment to providing excellent service to its customers.
Description:
- Manage and maintain CISCO/Teams telephony systems to ensure optimal performance.
- Provide technical support and resolve issues related to telephony systems.
- Collaborate with the technology department to implement telephony solutions.
- Monitor system performance and carry out regular updates and maintenance.
- Document telephony system configurations and changes accurately.
- Assist in the deployment of new telephony technologies and solutions.
- Ensure compliance with industry standards and organisational policies.
- Train team members on the effective use of telephony systems where required.
TECH STACK:
- Microsoft Teams & Telephony
- Cisco CUCM & Jabber
- Cisco IOS Gateways
- VOIP
- Genesys Cloud Contact Centre solutions
- Call recording software
- Windows (Desktop & Server)
- Network support/administration - good understanding of protocols and security - IP, LAN/WAN, QoS, VLAN, security, DNS, DHCP, VPN configuration
- Understanding of norms and protocols: SIP, RTP, H.323
Profile: A successful CISCO Telephony Engineer should have:
- Proven expertise in CISCO/Teams telephony systems.
- Strong problem-solving skills and technical understanding.
- Experience working within the technology department in a similar role.
- Ability to work collaboratively and communicate technical information clearly.
- Familiarity with maintaining and upgrading telephony solutions.
- A proactive approach to improving system performance and reliability.
Job Offer: Competitive day rate (on application). Duration until end of July 2026. Inside IR35 - but can offer salary Fixed term contract if preferred. Paid travel and expenses.
Telephony Engineer in Plymouth employer: Michael Page Technology
Contact Detail:
Michael Page Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telephony Engineer in Plymouth
✨Tip Number 1
Network, network, network! Reach out to your connections in the tech industry, especially those who have experience with CISCO and Teams. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills. Make sure you can confidently discuss your experience with telephony systems and how you've tackled challenges in the past. Practice makes perfect!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to share specific examples of how you've resolved issues with telephony systems. This will demonstrate your expertise and proactive approach.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our innovative team.
We think you need these skills to ace Telephony Engineer in Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CISCO and Teams telephony systems. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this Telephony Engineer role. We love seeing enthusiasm and a clear understanding of the job requirements.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We’re looking for strong problem-solving skills, so share those success stories that demonstrate your ability to resolve telephony system challenges.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Michael Page Technology
✨Know Your Tech Stack
Make sure you’re well-versed in the tech stack mentioned in the job description. Brush up on your knowledge of CISCO, Microsoft Teams, and VOIP technologies. Being able to discuss specific experiences with these systems will show that you’re not just familiar but also capable.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about times when you resolved telephony system problems or improved performance. This will demonstrate your strong problem-solving skills and technical understanding, which are crucial for this role.
✨Communicate Clearly
Practice explaining complex technical concepts in simple terms. You might need to train team members or collaborate with non-technical staff, so being able to communicate effectively is key. Consider doing mock interviews with a friend to refine your communication style.
✨Research the Company Culture
Get to know the company’s innovative approach and commitment to customer service. Tailor your responses to reflect how your values align with theirs. Showing that you understand their culture can set you apart from other candidates.
