Job Description
As an IT Support Specialist (Senior) in the financial services industry, you'll be the go-to person for resolving technical issues and ensuring smooth day-to-day IT operations. Based in Barbican, you'll play a key role in supporting the technology needs of the organisation.
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Client Details
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An organisation operating in the financial services industry, based in Barbican.
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Description
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- Provide first and second-line technical support to staff across the organisation.
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- Diagnose and resolve hardware, software, and network issues effectively.
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- Manage and maintain IT equipment, ensuring functionality and availability.
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- Support the onboarding process by setting up IT systems for new employees.
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- Monitor system performance and escalate issues as required.
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- Document technical processes and maintain accurate records of support activities.
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- Assist in implementing software updates and security patches.
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- Collaborate with the wider technology team to improve IT services.
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Profile
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A successful IT Support Specialist should have:
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- Proven experience in IT support or a related technical role.
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- Strong problem-solving skills and a proactive approach to troubleshooting.
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- Knowledge of hardware, software, and network systems.
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- Familiarity with IT support tools and ticketing systems.
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- Clear communication skills to assist non-technical colleagues.
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- A keen eye for detail and the ability to document processes effectively.
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- A commitment to staying updated on new technologies and best practices.
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Job Offer
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- A permanent role within the financial services industry.
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- Salary between £55,000 and £62,000, dependent on the level of experience.
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- Location in Barbican with access to excellent transport links.
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- Additional benefits to be confirmed.
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If you're interested in this role, apply now.
IT Support Specialist (Senior) in London employer: Michael Page Technology
As a Senior IT Manager at our reputable organisation in Birmingham, you will thrive in a dynamic work culture that values innovation and collaboration. We offer a competitive salary of up to £70K plus a comprehensive benefits package designed to support your professional growth and personal well-being. Join us to lead the charge in optimising technology solutions that align with our business objectives, while enjoying the flexibility of hybrid working arrangements.
