Commercial Data Lead in London

Job Description The Delivery Lead – CRM will oversee the implementation and optimisation of CRM systems within the public sector, ensuring seamless delivery of digital projects. This fixed-term maternity cover position is based in London and focuses on driving efficiency and innovation in digital services. The organisation is a well-established public sector entity, committed to delivering excellent services and digital solutions to its stakeholders. Lead the delivery of CRM-related projects, ensuring they align with organisational objectives. Collaborate with cross-functional teams to design, implement, and optimise CRM systems. Ensure timely delivery of digital projects within agreed budgets and quality standards. Identify and mitigate risks associated with project delivery in the digital department. Maintain clear communication with stakeholders to provide updates on project progress. Develop and document processes to ensure smooth project execution and sustainability. Monitor and evaluate the performance of CRM systems, recommending improvements as needed. Act as a key point of contact for CRM-related queries and issues. A successful Delivery Lead – CRM should have: Proven experience in delivering CRM or digital projects within the public sector. Strong understanding of CRM systems and their application in a professional environment. Excellent project management and organisational skills. Proficiency in identifying and addressing project risks and challenges. Fixed-term contract for maternity cover based in London. Chance to lead impactful digital projects in the CRM domain. If you’re ready to take on this exciting opportunity as a Delivery Lead – CRM in London, apply today!