At a Glance
- Tasks: Provide technical support for the iTrent HR and payroll system and develop custom solutions.
- Company: Join a leading UK Charity making a difference in people's lives.
- Benefits: 100% remote work, 26 days holiday, and a supportive team environment.
- Other info: Collaborative culture with opportunities for personal and professional growth.
- Why this job: Make an impact while working with a vital system in a charitable organisation.
- Qualifications: Experience with iTrent and strong troubleshooting skills required.
The predicted salary is between 35000 - 45000 € per year.
Our client is a leading UK Charity and is looking to hire an Application Support Engineer with a focus on iTrent. This role can be done 100% remote within the UK.
Description
- Provide technical support for the iTrent HR and payroll system, ensuring smooth operation and user satisfaction.
- Develop custom solutions within the iTrent application to meet organisational needs.
- Collaborate with teams across the organisation to gather and analyse system requirements.
- Perform system upgrades, updates, and patches to maintain optimal performance.
- Ensure data integrity and security within the iTrent application.
- Document technical processes and create user guides for internal teams.
- Identify and troubleshoot system issues, implementing effective resolutions.
- Work closely with vendors and external partners to enhance system functionality.
Profile
- Must haves: iTrent experience, Troubleshooting, Back End coding in iTrent, Debug and fix problems in iTrent
- Nice to haves: Public Sector or Charity experience
Job Offer
- 100% Remote
- 26 days ...
iTrent Application Support Engineer employer: Michael Page Technology
As a leading UK Charity, our client offers a fulfilling work environment where employees can make a meaningful impact while enjoying the flexibility of 100% remote work. With a strong focus on employee growth and collaboration, the organisation fosters a supportive culture that encourages innovation and professional development, making it an excellent choice for those seeking a rewarding career in application support.
StudySmarter Expert Advice🤫
We think this is how you could land iTrent Application Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector or those who have experience with iTrent. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! If you’ve got any projects or experiences related to iTrent, make sure to highlight them in conversations. We want to see how you can bring value to the team!
✨Tip Number 3
Prepare for the interview by brushing up on common iTrent issues and solutions. We recommend practising your troubleshooting skills so you can impress them with your problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace iTrent Application Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your iTrent experience and any relevant troubleshooting skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with a leading UK Charity and how your skills can contribute to their mission. Keep it engaging and personal.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled issues in iTrent before. We love seeing candidates who can think on their feet and come up with effective solutions, so share those success stories!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Michael Page Technology
✨Know Your iTrent Inside Out
Make sure you brush up on your iTrent knowledge before the interview. Familiarise yourself with its features, common issues, and troubleshooting techniques. Being able to discuss specific scenarios where you've resolved problems or developed custom solutions will really impress them.
✨Showcase Your Collaboration Skills
Since this role involves working with various teams, be ready to share examples of how you've successfully collaborated in the past. Highlight any experience you have in gathering and analysing system requirements, as well as how you’ve communicated technical information to non-technical colleagues.
✨Prepare for Technical Questions
Expect some technical questions related to back-end coding and system upgrades. Brush up on your coding skills and be prepared to discuss how you've debugged and fixed issues in iTrent. Practising common technical interview questions can help you feel more confident.
✨Emphasise Data Integrity and Security
Data integrity and security are crucial in any application support role. Be prepared to discuss how you've ensured data security in previous roles and any best practices you follow. This shows that you understand the importance of safeguarding sensitive information.
