Michael Page Technology is seeking a Global Product Owner to lead the evolution of a global IT Service Desk. You will own the ITSM platform, define the product roadmap, govern ITIL processes, and drive automation and AI initiatives across multiple regions.
You will manage outsourced partners, set SLAs, report on performance, and ensure exceptional user experience, service quality and operational excellence worldwide.
Global ITSM Product Owner: AI & Automation employer: Michael Page Technology
Join a forward-thinking Global Manufacturing business as an M365 Developer, where you will be part of a dynamic team driving innovative Greenfield projects in a hybrid work environment based in Runcorn. The company fosters a collaborative culture that prioritises employee growth, offering extensive benefits such as 25 days of holiday plus the option to purchase additional days, a private pension, and Bupa healthcare, ensuring a rewarding and supportive workplace for all team members.