Dynamics 365 Specialist

Dynamics 365 Specialist

London Full-Time 72000 - 96000 £ / year (est.) Home office (partial)
M

At a Glance

  • Tasks: Design and build Power Pages applications while providing expert support for Dynamics 365/CRM.
  • Company: Join a leading financial services organisation focused on innovation and technology.
  • Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
  • Why this job: Be part of a collaborative team driving impactful solutions in a dynamic environment.
  • Qualifications: 5+ years in Microsoft Dynamics 365 with strong skills in Power Pages and CRM customisation.
  • Other info: Microsoft certifications are highly valued; experience with Azure Data Factory is a plus.

The predicted salary is between 72000 - 96000 £ per year.

You will work as the primary resource providing Dynamics 365/CRM, MS Fabric, Dataverse and Power Pages/Power Platform expertise.

As the primary resource for Dynamics 365/CRM, MS Fabric, Dataverse, and Power Pages/Power Platform, you will be responsible for designing and building Power Pages applications, performing minor configurations, and providing support for Dynamics CRM/Dataverse. You will handle 3rd-level support and maintenance for existing Dynamics-based systems, drive user-driven enhancements, and contribute to the development of new systems. Collaboration will be key, working closely with IT Architecture, Platform Services, SharePoint/M365, and security teams.

Responsibilities

  • Designing, implementing, and supporting Power Pages and Power Apps applications and sites.
  • Providing 3rd-line support and extending the Dynamics 365 environment, with a focus on Dynamics CRM applications.
  • Taking technical ownership of solutions from development to deployment and documentation.
  • Managing escalated issues related to applications and services through to resolution.
  • Building and maintaining strong relationships with internal and external stakeholders.

Profile Background & Skills

  • 5+ years of hands-on experience with Microsoft Dynamics 365, specializing in developing Power Pages, Power Apps, and Dataverse-based solutions, with a strong understanding of Dataverse application and data structures.
  • Confident in creating and managing solution CI/CD pipelines using Azure DevOps.
  • Extensive experience in customizing Dynamics 365, with a particular focus on CRM (Sales and Marketing) modules.
  • Background in C# and JavaScript development, supporting custom extensions and integrations within Dynamics and Power Platform.
  • Experience in supporting and troubleshooting Power Platform applications, ensuring optimal performance and user experience.
  • Knowledge of end-to-end connectivity (network/proxy) between devices and cloud services to support seamless integration.
  • Understanding of Azure security principles and best practices to ensure compliance and data protection.
  • Strong attention to detail and a customer-focused approach to solution delivery.
  • Microsoft certifications related to Dynamics 365, Power Platform, or Azure are highly valued.
  • Experience with Azure Data Factory and MS Fabric is an advantage.

Competencies & Aptitude

  • Fast learner with the ability to quickly adapt to new technologies and implement solutions effectively.
  • Analytical and problem-solving mindset, capable of identifying patterns, understanding root causes, and formulating effective solutions.
  • Strong communication skills, both written and verbal, ensuring clear documentation and stakeholder engagement.
  • Detail-oriented with a structured, organized, and quality-driven approach to work.
  • Ability to manage multiple projects, requests, and competing priorities, ensuring timely and effective delivery.
  • Self-driven and proactive, with a strong desire to continuously learn and share knowledge within the team.
  • Skilled in problem diagnosis and providing technical assistance, ensuring efficient issue resolution and system stability.

Job Offer

Up to £96,000 per annum plus benefits. 3 Stage Interview Process. Hybrid working - 2 days on site.

M

Contact Detail:

Michael Page Technology Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Dynamics 365 Specialist

✨Tip Number 1

Familiarise yourself with the latest features and updates in Dynamics 365, Power Pages, and Dataverse. This will not only boost your confidence during discussions but also demonstrate your commitment to staying current in this fast-evolving field.

✨Tip Number 2

Network with professionals already working in financial services or those who specialise in Dynamics 365. Engaging with them on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss specific projects where you've implemented Power Pages or Power Apps. Be ready to explain your role, the challenges faced, and how you overcame them, as this will showcase your hands-on experience.

✨Tip Number 4

Brush up on your problem-solving skills and be prepared to tackle hypothetical scenarios related to Dynamics 365 support. This will help you demonstrate your analytical mindset and ability to think on your feet during the interview.

We think you need these skills to ace Dynamics 365 Specialist

Microsoft Dynamics 365 Expertise
Power Pages Development
Power Apps Development
Dataverse Knowledge
C# Development
JavaScript Development
Azure DevOps CI/CD Pipelines
Customisation of Dynamics 365 CRM
Troubleshooting Power Platform Applications
End-to-End Connectivity Understanding
Azure Security Principles
Attention to Detail
Customer-Focused Solution Delivery
Analytical and Problem-Solving Skills
Strong Communication Skills
Project Management
Self-Driven and Proactive Attitude
Technical Assistance and Issue Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your 5+ years of experience with Microsoft Dynamics 365, especially in developing Power Pages and Power Apps. Use specific examples to demonstrate your expertise in CRM and Dataverse.

Craft a Compelling Cover Letter: In your cover letter, express your passion for financial services and how your skills align with the responsibilities outlined in the job description. Mention your experience with Azure DevOps and any relevant Microsoft certifications.

Showcase Problem-Solving Skills: Provide examples in your application that showcase your analytical mindset and problem-solving abilities. Highlight situations where you successfully diagnosed issues and implemented effective solutions within Dynamics 365 or Power Platform.

Highlight Collaboration Experience: Emphasise your ability to work collaboratively with IT Architecture, Platform Services, and security teams. Mention any past experiences where you built strong relationships with stakeholders to drive user-driven enhancements.

How to prepare for a job interview at Michael Page Technology

✨Showcase Your Technical Expertise

Be prepared to discuss your hands-on experience with Dynamics 365, Power Pages, and Dataverse. Highlight specific projects where you've designed or implemented solutions, and be ready to explain the technical challenges you faced and how you overcame them.

✨Demonstrate Problem-Solving Skills

Expect questions that assess your analytical and problem-solving abilities. Prepare examples of how you've diagnosed issues in previous roles, particularly with Dynamics CRM applications, and the steps you took to resolve them.

✨Emphasise Collaboration and Communication

Since collaboration is key for this role, be ready to discuss how you've worked with cross-functional teams in the past. Share examples of how you’ve engaged with stakeholders to gather requirements or provide updates on project progress.

✨Prepare for Scenario-Based Questions

You might face scenario-based questions that test your ability to manage escalated issues or implement user-driven enhancements. Think through potential scenarios related to Dynamics 365 and prepare structured responses that demonstrate your thought process and decision-making skills.

M
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>