At a Glance
- Tasks: Lead performance reporting and analytics for NHS services, ensuring high-quality data insights.
- Company: Not-for-profit social enterprise with an 'Outstanding' CQC rating.
- Benefits: Collaborative work environment, professional development opportunities, and impactful projects.
- Other info: Join a dynamic team focused on improving NHS services and patient care.
- Why this job: Make a difference in healthcare by enhancing performance and compliance through data-driven insights.
- Qualifications: Degree in relevant field and experience in data analysis and performance reporting.
The predicted salary is between 37338 - 44962 £ per year.
Our client is a not-for-profit social enterprise supporting NHS GP out of hours and urgent primary care services in the Midlands. Rated as 'Outstanding' by the CQC, they have built a respected reputation throughout the region. As Performance, Insight & Reporting Lead you will support the Director of Performance & Delivery in the strategic delivery of various data analytics, KPI metrics and insight reporting to regulatory/statutory bodies.
Key Responsibilities:
- Leadership of the Performance Function: Provide day-to-day leadership and coordination of the Performance team, ensuring high standards of accuracy, insight and delivery. Lead the development and improvement of performance reporting frameworks, KPIs, dashboards and monitoring tools. Ensure high-quality data assurance, governance and validation processes are in place. Lead the modernisation of performance reporting by introducing digital, automated and innovative solutions that enhance efficiency and provide Real Time insight.
- Directorate Support & Cross-Functional Working: Work collaboratively with Heads of Department to ensure performance insight and systems support operational effectiveness and digital delivery. Support strategic and operational planning through provision of analysis, insight and performance intelligence. Provide cross-functional coordination, joining up data, systems and operational processes to enable improved service delivery.
- Performance, Quality & Compliance: Oversee compliance monitoring and evidence gathering required for contractual, regulatory and statutory bodies (eg, NHS England, ICBs, CQC). Ensure organisational policies, processes and standards are followed and regularly reviewed. Produce high-quality performance, assurance and compliance reporting for senior leadership, committees and external stakeholders.
- Audit, Risk & Assurance: Lead the audit programme covering quality improvement audits, national/local audits and responsive audits arising from incidents. Ensure audit outcomes translate into actionable improvement plans and monitor delivery to completion. Support organisational risk management processes by providing analysis, evidence and assurance as required.
- Programme & Project Support: Support the Director in delivering key strategic and operational programmes across the directorate. Lead assigned projects and workstreams, ensuring progress, risk management, delivery and evaluation. Provide data, insight, problem-solving and assurance support to cross-departmental projects. Develop digital dashboards and analytical tools that provide clear oversight of programme, project and service activity.
- Relationship Management & Communication: Build effective, collaborative relationships across the Directorate and wider organisation, and maintain strong, constructive partnerships with external stakeholders involved in quality and performance oversight, including ICBs, CQC and NHS England. Present performance and improvement information clearly to colleagues at all levels, adapting style to audience. Work closely with internal and external stakeholders to support compliance, reporting and assurance requirements.
- People Leadership & Culture: Provide day-to-day line management and development for Performance and Delivery team members. Promote a culture of collaboration, accountability and high performance across the Directorate. Support staff in developing skills in data interpretation, systems use and improvement methodologies.
Key Skills & Experience:
- Degree or equivalent professional qualification in a relevant field (eg, Health Management, Business, Data Analytics, Public Health).
- Evidence of continuous professional development relevant to performance, quality, or data management.
- Understanding of healthcare systems, NHS structures, and regulatory frameworks (CQC, ICBs, NHS England).
- Experience working with digital reporting tools and dashboards.
- Experience in data analysis, insight generation, and performance reporting to support decision making.
- Experience in compliance, audit, or assurance aligned with statutory, regulatory, or contractual requirements.
- Experience in project/programme management, including planning, risk management, and delivery of transformation initiatives.
- Qualification or formal training in data, analytics, or performance measurement.
- Advanced training or certification in data tools (eg Power BI, Tableau, SQL).
- Leadership or people management qualification.
Job Offer: Opportunity to work with Senior Management on Data & Reporting Initiatives. Opportunity to support on implementing Power BI & advanced analytics.
Performance, Insight and Reporting Lead (NHS) in Birmingham employer: Michael Page Technology
As a not-for-profit social enterprise, our client offers a rewarding opportunity to contribute to the NHS's urgent primary care services in the Midlands. With an 'Outstanding' CQC rating, employees benefit from a collaborative work culture that prioritises professional development and innovation in data analytics. The role of Performance, Insight and Reporting Lead not only allows for impactful contributions to healthcare delivery but also provides opportunities for growth and leadership within a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Performance, Insight and Reporting Lead (NHS) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the NHS or similar sectors on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and recent projects. Tailor your answers to show how your skills in data analytics and performance reporting align with their goals.
✨Tip Number 3
Practice your presentation skills! As a Performance, Insight and Reporting Lead, you'll need to communicate complex data clearly. Try explaining your past projects to friends or family to get comfortable.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to showcase your skills and experience directly to the hiring team. Plus, it shows you're serious about joining us!
We think you need these skills to ace Performance, Insight and Reporting Lead (NHS) in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Performance, Insight and Reporting Lead role. Highlight your experience with data analytics and performance reporting, as well as any relevant qualifications that match the job description.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past work where you’ve successfully led projects or improved performance metrics. This will help us see how you can contribute to our team.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon unless it’s relevant to the role. We want to understand your experience and skills without having to decipher complex terms.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Michael Page Technology
✨Know Your Data Inside Out
Make sure you’re well-versed in the key metrics and KPIs relevant to the NHS and the role. Brush up on your knowledge of data analytics tools like Power BI or Tableau, as they’ll likely come up in conversation.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and projects. Think about times when you’ve successfully coordinated cross-functional efforts or improved performance reporting frameworks.
✨Understand the Regulatory Landscape
Familiarise yourself with the CQC, ICBs, and NHS England regulations. Being able to discuss how these frameworks impact performance and compliance will show you’re ready for the challenges of the role.
✨Communicate Clearly and Confidently
Practice presenting complex data insights in a straightforward manner. Tailor your communication style to different audiences, as this is crucial for building relationships across departments and with external stakeholders.
