At a Glance
- Tasks: Provide technical support for the iTrent HR and payroll system and develop custom solutions.
- Company: Join a leading UK Charity with a mission-driven culture.
- Benefits: 100% remote work, 26 days holiday, enhanced maternity/paternity, and matched pension.
- Other info: Enjoy a flexible 35-hour work week and time off to volunteer.
- Why this job: Make a difference in the charity sector while honing your tech skills.
- Qualifications: Experience with iTrent and strong troubleshooting abilities.
The predicted salary is between 35000 - 45000 € per year.
Our client is a leading UK Charity and is looking to hire an Application Support Engineer with a focus on iTrent. This role can be done 100% remote within the UK.
Responsibilities:
- Provide technical support for the iTrent HR and payroll system, ensuring smooth operation and user satisfaction.
- Develop custom solutions within the iTrent application to meet organisational needs.
- Collaborate with teams across the organisation to gather and analyse system requirements.
- Perform system upgrades, updates, and patches to maintain optimal performance.
- Ensure data integrity and security within the iTrent application.
- Document technical processes and create user guides for internal teams.
- Identify and troubleshoot system issues, implementing effective resolutions.
- Work closely with vendors and external partners to enhance system functionality.
Profile:
Must haves:
- iTrent experience
- Troubleshooting
- Back End coding in iTrent
- Debug and fix problems in iTrent
Nice to haves:
- Public Sector or Charity experience
Job Offer:
- 100% Remote
- 26 days holiday + BHS - rising with service to 30
- Buy 5 extra days
- Enhanced maternity & paternity
- Any extra time off can be taken off in Lieu
- Matched pension up to 11%
- Health cash plan
- Time off to volunteer
- 35 hour work week
iTrent Application Support Engineer in Birmingham employer: Michael Page Technology
As a leading UK Charity, our client offers an exceptional work environment that prioritises employee well-being and professional growth. With 100% remote working flexibility, generous holiday allowances, and a strong commitment to work-life balance, employees can thrive both personally and professionally. The culture fosters collaboration and innovation, providing opportunities for meaningful contributions to the community while enjoying benefits like enhanced maternity and paternity leave, matched pension contributions, and time off to volunteer.
StudySmarter Expert Advice🤫
We think this is how you could land iTrent Application Support Engineer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the charity sector, especially those who have worked with iTrent. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Show off your skills! Prepare a mini portfolio or case studies showcasing your experience with iTrent. This could be anything from troubleshooting examples to custom solutions you've developed.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to application support and iTrent. We recommend doing mock interviews with friends or using online platforms.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace iTrent Application Support Engineer in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your iTrent experience and any relevant troubleshooting skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with us at StudySmarter and how your skills can help enhance the iTrent application for our client.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've identified and resolved issues in past roles. We love seeing candidates who can think on their feet and tackle challenges head-on!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Michael Page Technology
✨Know Your iTrent Inside Out
Make sure you brush up on your iTrent knowledge before the interview. Familiarise yourself with its features, common issues, and troubleshooting techniques. Being able to discuss specific examples of how you've resolved problems in the past will show your expertise.
✨Showcase Your Collaboration Skills
Since this role involves working with various teams, be prepared to talk about your experience collaborating with others. Share examples of how you've gathered requirements or worked with stakeholders to develop solutions. This will highlight your ability to communicate effectively.
✨Prepare for Technical Questions
Expect some technical questions related to back-end coding and system upgrades. Brush up on your coding skills and be ready to explain your thought process when debugging issues. Practising common scenarios can help you feel more confident.
✨Highlight Your Passion for Charity Work
Since the client is a charity, showing your enthusiasm for their mission can set you apart. Share any relevant experience you have in the public sector or charity work, and express why you want to contribute to their cause. This personal touch can make a big difference.
