Job Description As a 2nd Line Service Desk Engineer in Birmingham, you'll provide technical support to ensure smooth day-to-day operations within the professional services industry. Your role will involve solving IT issues, supporting users, and maintaining system efficiency. Provide 2nd line technical support, resolving user issues efficiently. Manage and maintain IT systems, ensuring uptime and performance. Assist with hardware and software installations and updates. Monitor system performance and troubleshoot issues proactively. Ensure compliance with IT policies and security protocols. A successful 2nd Line Service Desk Engineer should have: Proven experience in a similar IT support role. Proficiency in supporting hardware and software systems. Knowledge of IT security principles and practices. Relevant IT certifications or qualifications. Competitive salary Hybrid role 4 days in the office Permanent position in the professional services industry. Additional benefits package available. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
2nd Line Support (Service Desk Engineer) (Permanent) in Birmingham employer: Michael Page Technology
Join a forward-thinking Global Manufacturing business as an M365 Developer, where you will be part of a dynamic team driving innovative Greenfield projects in a hybrid work environment based in Runcorn. The company fosters a collaborative culture that prioritises employee growth, offering extensive benefits such as 25 days of holiday plus the option to purchase additional days, a private pension, and Bupa healthcare, ensuring a rewarding and supportive workplace for all team members.
