This temporary IT Support role in London is all about helping a financial services organisation run smoothly by addressing technical issues and providing hands-on support. You'll be the go-to person for resolving day-to-day tech challenges within the technology department. Client Details A financial services organisation based in London. Description Own incidents and service requests end-to-end, ensuring timely resolution and accurate documentation Provide advanced remote and onsite support for Windows, macOS, and mobile devices Troubleshoot Microsoft 365 services including Outlook, Teams, OneDrive, and SharePoint Diagnose and resolve issues across endpoint management platforms such as Intune and SCCM Support video conferencing technologies and collaboration tools Conduct structured troubleshooting using logs, event viewers, system tools, and device management platforms Manage and coordinate escalations while maintaining ownership through to resolution Create and maintain knowledge articles, SOPs, and technical documentation Support onboarding and offboarding activities, including device setup and access provisioning Communicate technical updates and resolutions clearly to users and stakeholders Contribute to continuous service improvement initiatives and reduction of recurrin...
Service Desk Analyst employer: Michael Page Technology Careers
As a Senior Business Analyst at this leading UK regulatory body, you'll be part of a purpose-driven organisation dedicated to maintaining high standards and protecting the public. The company fosters a collaborative work culture that values innovation and employee growth, offering opportunities for professional development within a transformative environment focused on enhancing regulatory capabilities. With a commitment to meaningful impact across the UK, this role provides a unique chance to contribute to projects that drive efficiency and fairness in a nationally significant industry.
Contact Details:
Michael Page Technology Careers Recruitment Team
